Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
Hexsplosions Posted September 3, 2017 Posted September 3, 2017 I don't manage my own hosting, so don't claim to be anything of an expert, but before I raise a ticket for IPS I want to eliminate my hosting as the cause if I can do so. Occasionally my AdminCP does not render correctly and I'm left with a partially loaded AdminCP. This is accompanied by the error 'ERR_CONTENT_LENGTH_MISMATCH'. I use the Plesk control panel on my hosting so I do have the ability to tweak php.ini and to add additional NGINX directives, but that's about it. The only tweaks made are: date.timezone = "Europe/London" disable_functions = "exec, system, pcntl_exec, popen, proc_open, shell_exec" Screenshot of the error: Apache modules and PHP extensions: Any ideas?
Foolboy Posted September 3, 2017 Posted September 3, 2017 If you are using custom Admin Control Panel URL, make sure that you apply the appropriate access permission to Apache / Nginx server as well. Have you apply any web server-side filter rules on the custom ACP URL? (for example, password-protected folders)
Hexsplosions Posted September 3, 2017 Author Posted September 3, 2017 10 minutes ago, Foolboy said: If you are using custom Admin Control Panel URL, make sure that you apply the appropriate access permission to Apache / Nginx server as well. Will check this, thanks. 10 minutes ago, Foolboy said: Have you apply any web server-side filter rules on the custom ACP URL? (for example, password-protected folders) Nope, none.
Hexsplosions Posted September 3, 2017 Author Posted September 3, 2017 So as far as I can tell the permissions are correct, but that's only based on what I can see in the Plesk file manager. I've raised a ticket with my host to see if they can pinpoint the cause.
Foolboy Posted September 4, 2017 Posted September 4, 2017 You can try to see if there is any system error on IPS by visiting ACP > Systems > Supports > System Errors. Also, if you currently running Apache, it is the best chance that any occurring error will be written in the web server's log. It could be in /var/www/vhosts/your_domain_name/statistics/logs/error_log, /var/log/httpd or just open it in Plesk's log manager. (I use pure Nginx on DirectAdmin so I cannot clearly described the location of the log file, my apologies about that.)
Hexsplosions Posted September 8, 2017 Author Posted September 8, 2017 Thanks @Foolboy My host made a small tweak and it seems to have resolved the issue for the moment, so I'm continuing to monitor. Interestingly, though, I just got the very same error on IPS. I'm going to reset Chrome to eliminate that as the cause.
Recommended Posts
Archived
This topic is now archived and is closed to further replies.