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Can't upload profile photo.


RamZz

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Posted

Hello,

 

Been using the profile photo before with no problems... but for some reason it won't let me upload new one the option is gone... is there any settings I need to enable for this?

Posted
11 minutes ago, Jim M said:

Please ensure your group has permission to upload in ACP > Members > Groups > edit group > go to the social tab

social.thumb.png.c984fb445bf221e8ea733506ea35c48c.png

Posted
3 hours ago, RamZz said:

social.thumb.png.c984fb445bf221e8ea733506ea35c48c.png

Please verify that the group can upload attachments in the Content tab.

Should that also be allow, please submit a ticket so we can observe your other settings and configuration. Thanks!

Posted
2 minutes ago, Jim M said:

Please verify that the group can upload attachments in the Content tab.

Should that also be allow, please submit a ticket so we can observe your other settings and configuration. Thanks!

Upload section is disabled. Even it's disabled i'm able to upload photo from the member group. But from my admin account.. it wont let me. even if it's enabled/disabled. Seems like you can only upload 1 time only? is there any restrictions i can change somewhere in the settings?

Posted
3 minutes ago, RamZz said:

Upload section is disabled. Even it's disabled i'm able to upload photo from the member group. But from my admin account.. it wont let me. even if it's enabled/disabled. Seems like you can only upload 1 time only? is there any restrictions i can change somewhere in the settings?

To give you a full answer I would need a ticket to further investigate how you have your permission setup. If you have a secondary group on your admin account, I would suggest removing it as when you're an admin you should have all permissions that you would want to utilize.

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