sofos Posted August 4, 2017 Share Posted August 4, 2017 Hello, I'm try to update from 4.2 version to 4.2.1 using interactive procedure step by step. At step 4 I have the follow message: Manual action required There was an error downloading the files to your server. Please download the update and upload the files to your server, or contact us for assistance. Now, I downloaded update manually and uploaded to web server (inside ips_fb6b6 there are two folders 'applications' and 'system'). Is that the correct procedure? because IPS don't releave the new version and always says there are 4.2.1 update available to do. Thank You Link to comment Share on other sites More sharing options...
Joel R Posted August 4, 2017 Share Posted August 4, 2017 After you upload website, you need to trigger the upgrade by going to mywebsite.com/upgrade Link to comment Share on other sites More sharing options...
sofos Posted August 7, 2017 Author Share Posted August 7, 2017 Thank You for help me. I tried but the page /upgrade appears only text (see attach) In Chrome Developer Tools, I have following result: Request URL: https://******/upgrade Request Method: GET Status Code: 404 Not Found Remote Address: 92.222.80.75:443 Referrer Policy: no-referrer-when-downgrade Have You suggestions? Link to comment Share on other sites More sharing options...
Faqole Posted August 7, 2017 Share Posted August 7, 2017 Why do not you start a ticket about this? Link to comment Share on other sites More sharing options...
sofos Posted August 7, 2017 Author Share Posted August 7, 2017 You are right. Thanks Link to comment Share on other sites More sharing options...
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