How to contact support on off days for emergemcy

[Saurabh Jain]

My site on cloud is down

https://invisioncommunity.com/clientarea/support/984074/

Hi,The monitor mechanical engineering (https://mechanical-engg.com) is back UP (HTTP 200 - OK) (It was down for 16 minutes and 44 seconds).Have a great day,

 

now site s back

[MikeChristopher]

Still contact through the support area as per the top banner:

Quote

We will be closed on Monday 3rd and Tuesday 4th July for the US Independence Day holiday. Support will still be available via the client area although responses may be delayed.

 

[MADMAN32395]

use the critical button when submitting a ticket since it involved site down?