Philip Carson Posted March 15, 2017 Share Posted March 15, 2017 I keep getting this error: "The account details provided is not the account which owns the license key for this community." I have triple checked that I'm using the same email/PW combo that I use to log in to the client area. Any ideas? Thanks! Link to comment Share on other sites More sharing options...
MADMAN32395 Posted March 15, 2017 Share Posted March 15, 2017 @Philip Carson are you the primary account owner? if you are a sub user, at this time you cannot upgrade via the updater. Link to comment Share on other sites More sharing options...
Philip Carson Posted March 16, 2017 Author Share Posted March 16, 2017 Yes, I am. But @Rhett was kind enough to take care of it while upgrading the forum with an SSL certificate. Awesome customer service, BTW. Rhett's a keeper! Link to comment Share on other sites More sharing options...
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