Posted March 15, 20178 yr I keep getting this error: "The account details provided is not the account which owns the license key for this community." I have triple checked that I'm using the same email/PW combo that I use to log in to the client area. Any ideas? Thanks!
March 15, 20178 yr @Philip Carson are you the primary account owner? if you are a sub user, at this time you cannot upgrade via the updater. Edited March 15, 20178 yr by MADMAN32395
March 16, 20178 yr Author Yes, I am. But @Rhett was kind enough to take care of it while upgrading the forum with an SSL certificate. Awesome customer service, BTW. Rhett's a keeper!
Archived
This topic is now archived and is closed to further replies.