Error -200 When Uploading 2.4GB File using IP Downloads App

[techjunkie]

7 minutes ago, Rhett said:

Time the upload to the point it fails, it's likely hitting a timeout limit in apache, php or even mysql in this case as it's a large upload and likeky taking a while. 

I timed the upload... it get this error after 5 minutes and 30 secs.

[Flitterkill]

5 min 30 = 330 seconds. And your php settings are already north of those.

I'd test this against a live install but none of mine have Downloads live at the moment. But it was clear sailing on my notebook.

 

[techjunkie]

@Flitterkill Thanks for helping me walk through a clear process of troubleshooting. I have found the culprit and fixed the issue. I had to change the php handler from FGCI "Fast CGI" to CGI. After I did that I was able to upload 2.7 & 3.3GB Files with no issue! 

 

 

[Flitterkill]

On first glance I would say I saw "something" regarding CGI config but didn't pay much attention to it so didn't mention it here.

Now I'm going to wonder what the setting is between CGI/FastCGI that is tanking it. Suppose I should look...

[Rhett]

4 hours ago, techjunkie said:

@Flitterkill Thanks for helping me walk through a clear process of troubleshooting. I have found the culprit and fixed the issue. I had to change the php handler from FGCI "Fast CGI" to CGI. After I did that I was able to upload 2.7 & 3.3GB Files with no issue! 

 

 

This would indicate an issue with your config of fcgi, likely FcgidMaxRequestLen in your fcgid.conf file. If it's working now, that is great though.  

 

[techjunkie]

@Rhett Thanks for the feedback. I will try to check out the FCGI config file.