techjunkie Posted November 15, 2016 Author Posted November 15, 2016 7 minutes ago, Rhett said: Time the upload to the point it fails, it's likely hitting a timeout limit in apache, php or even mysql in this case as it's a large upload and likeky taking a while. I timed the upload... it get this error after 5 minutes and 30 secs.
Flitterkill Posted November 15, 2016 Posted November 15, 2016 5 min 30 = 330 seconds. And your php settings are already north of those. I'd test this against a live install but none of mine have Downloads live at the moment. But it was clear sailing on my notebook.
techjunkie Posted November 15, 2016 Author Posted November 15, 2016 @Flitterkill Thanks for helping me walk through a clear process of troubleshooting. I have found the culprit and fixed the issue. I had to change the php handler from FGCI "Fast CGI" to CGI. After I did that I was able to upload 2.7 & 3.3GB Files with no issue!
Flitterkill Posted November 15, 2016 Posted November 15, 2016 On first glance I would say I saw "something" regarding CGI config but didn't pay much attention to it so didn't mention it here. Now I'm going to wonder what the setting is between CGI/FastCGI that is tanking it. Suppose I should look...
Rhett Posted November 15, 2016 Posted November 15, 2016 4 hours ago, techjunkie said: @Flitterkill Thanks for helping me walk through a clear process of troubleshooting. I have found the culprit and fixed the issue. I had to change the php handler from FGCI "Fast CGI" to CGI. After I did that I was able to upload 2.7 & 3.3GB Files with no issue! This would indicate an issue with your config of fcgi, likely FcgidMaxRequestLen in your fcgid.conf file. If it's working now, that is great though.
techjunkie Posted November 15, 2016 Author Posted November 15, 2016 @Rhett Thanks for the feedback. I will try to check out the FCGI config file.
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