Users logged out every time they click on a page

[Sheffielder]

Got a bizarre and urgent one here

My site is currently unusable for users as they have to log in every time they refresh the page or click onto a link to read a thread etc

Any ideas on how to quickly solve this one?

[Meddysong]

Maybe related to this?

This would be a job for support to help you with. You should open a ticket with them so that they can look underneath the bonnet.

[Sheffielder]

Thank you

The site is currently unusable so I deffo need help

[Meddysong]

Support's just what the doctor ordered then, buddy. If it's making your site unworkable, flag it up as a high priority and it'll get looked at quicker

[Sheffielder]

Happening to me now too

I log in

Click a thread, read it, then when I click to go back to the home page or the forum category it logs me out

Not just that, but when I'm logged out it's as thought I've gone back in time and I can't see any current/updated threads unless I refresh the page, at which point i"m logged in again on an updated page with all the new threads showing!

Bizarre...

 

[SaltyBart]

I have a closed ticket about this, ips can't reproduce this on my site. 

The problem appears not always, so we have to live with this... 

 

Have you created a ticket?

[Sheffielder]

Yes - same outcome

My users are experiencing it on Chrome mostly but also on Safari and mobile too

[SaltyBart]

My on chrome and sometimes on mobile.

And here also the same: 

 

[MYGNRFORUM]

We have BOTH these problems, including the appearance that the forum has gone "back in time". I posted about it here and linked back to this thread:

It only ever seems to happen with Chrome (though a recent user replicated with Dolphin, which is based on the Chrome source code). 

@Sheffielder / @R-023, are you hosted with Invision by any chance? Would you say the issue began within the last 6-12 months for you as well?

[SaltyBart]

I'am not hosted at ips.

 

[Sheffielder]

16 hours ago, MYGNRFORUM said:

We have BOTH these problems, including the appearance that the forum has gone "back in time". I posted about it here and linked back to this thread:

It only ever seems to happen with Chrome (though a recent user replicated with Dolphin, which is based on the Chrome source code). 

@Sheffielder / @R-023, are you hosted with Invision by any chance? Would you say the issue began within the last 6-12 months for you as well?

 

Mine started a month or two ago

I'm not hosted by invision - I'm on siteground