EX0 Unable to Upload GIF Avatar

[Rob Pearson]

When attempting to set a GIF avatar, after the file has uploaded, i press save and confronted by this error.

I can confirm it is nothing to do with file size.

 

Thanks
Rob

[Daniel F]

Please follow the instructions in https://invisionpower.com/4docs/knowledgebase/41111-animated-gifs-r318/ to resolve this issue  

 

[Rob Pearson]

Thanks for the response - that URL doesnt work @Daniel F

Found it.

Thanks - This thread can be locked