I can't update the application

[necik]

Hi,

Today I want update aplication Tutorials from version 3.X to 4.X. So I download: 

https://invisionpower.com/files/file/7629-tutorials/

and go to ACP -> Applications -> and click "upload new version" like ont this screen:

And then I see "We could not find the application you were attempting to update". Are you also have the same problem?

 

 

 

[SaltyBart]

3.x applications can't be updated at 4.x.

You have to remove/ delete all 3.x applications from your ftp and install fresh 4.x applications.

Messages at the marketplace from @Adriano Faria by his application.

• IF YOU HAVE AN ACTIVE PURCHASE OF THIS APP (for IP.Board 3.X): Shoot me a PM and I'll add you to this file (no charge), so you can keep on using it.
• IF YOU HAVE AN EXPIRED PURCHASE OF THIS APP (for IP.Board 3.X): First, activate your purchase on your Client Area then shoot me a PM and I'll add you to this file (no charge), so you can keep on using it.

 

[necik]

So how to update Tutorials from version 3.X to 4.X and not lose data from 3.X?

Here https://invisionpower.com/forums/topic/417126-ips4-tutorials/?do=findComment&comment=2631051 @Adriano Faria says: "That's the only known way to update a 3.4 app to IPS4."

 

[Adriano Faria]

51 minutes ago, necik said:

So how to update Tutorials from version 3.X to 4.X and not lose data from 3.X?

Here https://invisionpower.com/forums/topic/417126-ips4-tutorials/?do=findComment&comment=2631051 @Adriano Faria says: "That's the only known way to update a 3.4 app to IPS4."

No, that's your interpretation of my post. What I said is that the only known way to update an app is going to ACP -> System -> Outdated Apps and click in the button to UPLOAD A NEW VERSION. That's what everybody else does in ALL 3rd-party apps. You said you were finding a problem: "We could not find the application you were attempting to update.". Then I said if you're finding any error, I suggest you to submit a ticket to IPS because if you REALLY have data from 3.4, it should update. That's all.

If you look the screenshot, will notice that my tutorials were imported:

You can see tutorials from 2011 and that's way before IPS4.

Anyway, send credentials to you ACP via PM so I can take a look.

[SaltyBart]

57 minutes ago, necik said:

So how to update Tutorials from version 3.X to 4.X and not lose data from 3.X?

 

In that case, follow Adriano advice.  

[necik]

On 18.04.2016 at 1:03 PM, Adriano Faria said:

Anyway, send credentials to you ACP via PM so I can take a look.

@Adriano Faria I sent you access to my ACP one days ago. Can you check this?

[Adriano Faria]

Send again. I deleted the PM without read it, since you also posted on support topic.

[necik]

OK, done. Please check PM.

[Adriano Faria]

Received.

[Adriano Faria]

On 18/04/2016 at 5:52 AM, necik said:

Hi,

Today I want update aplication Tutorials from version 3.X to 4.X. So I download: 

https://invisionpower.com/files/file/7629-tutorials/

and go to ACP -> Applications -> and click "upload new version" like ont this screen:

And then I see "We could not find the application you were attempting to update". Are you also have the same problem?

I think you forgot to mention that you've got the same error FOR ALL OTHERS outdated apps on your test board, which makes me believe, as I said before, that you have a CORE issue, not related to my app.

http://www.screencast.com/t/1y2GxEdE

My suggestion to you still stands:

Quote

That's the only known way to update a 3.4 app to IPS4. If you're finding any error, I suggest you to submit a ticket to IPS. I and everybody else made it like that on their live board to update it.

 

The UPLOAD popup should appear so you can attach the .tar. This is a CORE feature, so a ticket would be recommended.

[Adriano Faria]

@necik, checking the core script, try those steps: check if the applications and plugins folders has permission to write files.

[necik]

I contacted with support. They say this issue should be resolved with the release of 4.1.12