CyberDemon Posted November 15, 2015 Share Posted November 15, 2015 Hi! I purchased and installed Download app on my forum, trying to setup & test it. I added a few categories, then deleted them, then added one category again. When I'm trying to upload file here <forum>/files/ I select "submit file", then select category in popup dialog, "Continue" and then I get infinite loop on this URL: <forum>/files/submit/?_new=1 I select category, then Continue, then again the same. What is it and how it can be fixed? Thanks! Link to comment Share on other sites More sharing options...
Joel R Posted November 15, 2015 Share Posted November 15, 2015 (edited) Some basic things for you to try: 1. Run the support tool in the ACP to clear your cache 2. Navigate to the category. When you're inside the category, try to upload. 3. Disable any third party apps or plugins. Edited November 15, 2015 by Joel R Link to comment Share on other sites More sharing options...
CyberDemon Posted November 15, 2015 Author Share Posted November 15, 2015 1 hour ago, Joel R said: Some basic things for you to try: 1. Run the support tool in the ACP to clear your cache 2. Navigate to the category. When you're inside the category, try to upload. 3. Disable any third party apps or plugins. 1. Didn't help 2. Same infinite loop but with additional &category parameter in url 3. Have not Tried to install ipb4 again over existing installation - didn't help. Link to comment Share on other sites More sharing options...
Joel R Posted November 15, 2015 Share Posted November 15, 2015 Are you running the most recent version v4.1.3.2? If it's still not working, then you can submit a Support Ticket and IPS Support will be happy to take a look at the problem for you. Link to comment Share on other sites More sharing options...
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