Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
Pseudonym Posted November 11, 2015 Posted November 11, 2015 One of my members has complained he can't post any more - the buttons to create a new topic or post a reply have disappeared. I have logged in as him via the ACP, and I can confirm this is the case. The buttons are no longer there. - We migrated to v4.1.3.2 a few days ago. But this problem has just started now. He's successfully made 3 posts earlier today, and has been a member for years. - It only seems to affect this one member (I hope!). I've checked a few others, and they have the buttons displayed just fine. - I can see no difference between this guy and every other member. They're all in the same "Members" group, the permissions look OK, etc, etc. I'm completely stumped. What can I try?
Paul.F Posted November 11, 2015 Posted November 11, 2015 clear cache via you admin using the support tool.
Admonstrator Posted November 11, 2015 Posted November 11, 2015 Check if there are posting restrictions (like "only 50 activitys per day allowed") Sometimes it helps to move the member to another group and then back to the default group.
Pseudonym Posted November 11, 2015 Author Posted November 11, 2015 The group has a maximum of 5 posts per day until they reach 6 posts. (This gives us time to catch spammers before they flood the forum.) But he's well past that. And he hadn't hit 5 posts today anyway. I'll try the moving him out and back.
Admonstrator Posted November 11, 2015 Posted November 11, 2015 10 minutes ago, Pseudonym said: And he hadn't hit 5 posts today anyway. Sure? As far as I know it's not just a "post" restriction. It effects all activities like creating comments and so on ...
Pseudonym Posted November 12, 2015 Author Posted November 12, 2015 Nope, this guy had made 3 posts and a Like in the previous 24 hours. So here's where it gets even stranger... This morning he sent me a message to say it was all working, and had I found the problem? But nothing I'd tried had worked, so I don't know whether I had fixed it unknowingly, or if it had fixed itself. Since then he's made another 4 more posts and a Like - so it seems not to be a quantity restriction of any kind. Very, very weird.
Pseudonym Posted November 16, 2015 Author Posted November 16, 2015 So the probem came back, and it does actually seem to be a bug within the "Remove posting limit" setting. I'm still not sure why the post quantities above triggered it, but I've submitted it as a bug report here:https://community.invisionpower.com/4bugtrack/active-reports/4132-remove-posting-limit-not-working-r9112/
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