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Upgrade from 4.0.1.3 to 4.1.2 causes editor to not work


Khoa Nguyen_64878

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Posted

After upgrading to the latest version, the editor will no longer open/work. I've tried utilizing multiple editor skins, adding buttons, etc, trying different themes, disabling all of my plugins, and the editor still will not pop up.

Has anyone else experienced this issue? Is my only option to reinstall?

Posted
Just now, Paul.F said:

Have you tried disabling the plugins and applications you may have installed. Work through the support tool in the admin area.

Have already done that.

Editor still won't appear. Utilizing the most basic of themes, no settings, no plugins, it simply will not come up.

Posted

Did you install, or have you installed any plugins for the ckeditor? there is an error with it.

Go to customizations - toolbars - restore default

Posted
Just now, Paul.F said:

Did you install, or have you installed any plugins for the ckeditor? there is an error with it.

In the past, yes, however, they have been entirely uninstalled and I've reset the editor entirely, so there would be no plugins installed.

Posted
Uncaught [CKEDITOR.resourceManager.load] Resource name "widget,widget,widget" was not found at "//forums.ttsgamers.com/applications/core/interface/ckeditor/ckeditor/plugins/widget/plugin.js?t=F888".

 

Sorry for the questions. And you have reset the cache in the admin?

Posted
1 minute ago, Paul.F said:

Uncaught [CKEDITOR.resourceManager.load] Resource name "widget,widget,widget" was not found at "//forums.ttsgamers.com/applications/core/interface/ckeditor/ckeditor/plugins/widget/plugin.js?t=F888".

 

Reset the toolbars, still noticing the error appearing.

Noticed these folks had the same error appear, but not how they fixed it...

Moreover, exact same resource not loading/failing to load. After trying to "add" the button widget, the error 

"1C120/9 The plugin does not appear to be valid. Make sure that you have extracted the plugin correctly and uploaded it as a single folder without a containing folder. The folder you uploaded should contain a plugin.js file."

Posted

I reset before I upgraded. The only time I had a problem similar to yours was when I included an external js file in one of my blocks.

 

The ckeditor for signatures also works, and the contact us page. So it's not a problem with the ckeditor.

Posted

It seems when upgrading, that it didn't install any of the IPS plugins for CKEditor, after adding the new widget file, this appeared:

1C120/9 The plugin does not appear to be valid. Make sure that you have extracted the plugin correctly and uploaded it as a single folder without a containing folder. The folder you uploaded should contain a plugin.js file. 

This states that I need "lineutils", but, same problem as the Widget one, it's invalid for this install. Weird.

 

So, I guess I need to go down the line and just add them all and their newest version until it's fixed.

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