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It seems most pics get uploaded sideways, regardless of how they were take.  This is really frustrating for the users, and kind of surprising there are so few pic options and IPS sells a Gallery add on, which i have for both of my site.

Please add a rotate pic option.

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  • Pics STILL sideways here: http://hotspotoutdoors.com/forums/topic/179426-anyone-get-their-sites-going/ Why isn't this fixed?  Sideways pics being posted @Lindy @Charles lead to more people l

  • Verified with half a dozen of my members on various devices.  They get sideways pictures on photos that appear normal on their devices and even on their computer.  

  • Andy Millne
    Andy Millne

    The pics we have been provided are rotating fine locally in testing. Please make sure the PHP EXIF extension is installed on your server.

iPhone etc. users get frustrated when they pay for the upload permission and everything is sideways. They tell me they are going back to Photobucket. Ugh.

@Makoto make a quick fix and hook it -> \IPS\Image::rotate();

 

Should a lack of staff response be interpreted as a lack of interest?

No.

The correct avenue for such a topic would in fact be https://community.invisionpower.com/4bugtrack/

Which is monitored all throughout office hours of IPS

(If they are in-fact being uploaded sideways to what the original picture is)

Edited by RADStudios

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No.

The correct avenue for such a topic would in fact be https://community.invisionpower.com/4bugtrack/

Which is monitored all throughout office hours of IPS

I asked support about it, they told me it's not a bug and working as designed, so posting it as a bug will likely get the same response.

 

I asked support about it, they told me it's not a bug and working as designed, so posting it as a bug will likely get the same response.

Strange, if the original picture is not sideways, how is uploading sideways not a bug o.O

Edited by RADStudios

See my link in post #2. Many sites recognize orientation tags like FB and photo upload sites that's why users say elsewhere it is fine. If IPS adds this ability, problem solved.

Rotate and crop functions would be nice as well.

Edited by chilihead

 

If you hold your phone vertically (which these photos are) this is an incorrect orientation as the phone is reading it as horizontal and marking it as such. Then when it's uploaded it looks as it does.

This person is thinking video, it is not incorrect to take a portrait! That's why it is called portrait vs. landscape. But with cameras you are physically holding the camera sideways, so the way to fix is edit. Newer technology fixes this for you as many go from phone to site—tag is set with camera, destination must detect it.

 

OK so they are saying it's a setting in the phone

No, the phone knows how you held it so sets an orientation tag. This site does not pick up the tag and uses the default setting.

 

Best suggestion would be to preview the image on their computer and correct it (most operating systems have an image viewer which you can rotate an image) prior to uploading it till a more elegant solution can be made within the suite.

Hopefully soon because that is awkard and not keeping up with technology, everyone uses their phones. :) 

Edited by chilihead

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