Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
Zachary Johanson Posted September 11, 2015 Posted September 11, 2015 Earlier before I left to work things were OK, my logo showed, but now, I logged in, no logo, I went to the theme customization part and all my images were at 0KB, so I delete it , and then tried to upload a new image and got this error below.. Any idea?
Makoto Posted September 11, 2015 Posted September 11, 2015 In order to help you debug this issue, we'll need to see your most recent error logs.To get this information, log into your AdminCP, search for "error" in the search box at the top right hand corner, then click on the "System Logs" link.Click on the most recent entry, then copy and paste the contents here (inside a Code Box if you can, please).
Zachary Johanson Posted September 11, 2015 Author Posted September 11, 2015 Thu, 10 Sep 2015 18:56:53 +0000 (Severity: 6) 76.27.116.193 - http://silverinvestors.co/admin/upgrade/?controller=upgrade&key=c835f7f5d0154acd55bb2d9ba286884c&mr=%22WzMsImNhbGVuZGFyIl0=%22 Installing application data for calendar ------------------------------------------------------------------------ Thu, 10 Sep 2015 18:56:53 +0000 (Severity: 6) 76.27.116.193 - http://silverinvestors.co/admin/upgrade/?controller=upgrade&key=c835f7f5d0154acd55bb2d9ba286884c&mr=%22WzMsImNoYXQiXQ==%22 Installing application data for chat ------------------------------------------------------------------------ Thu, 10 Sep 2015 18:56:54 +0000 (Severity: 6) 76.27.116.193 - http://silverinvestors.co/admin/upgrade/?controller=upgrade&key=c835f7f5d0154acd55bb2d9ba286884c&mr=%22WzQsImNvcmUiXQ==%22 Installing settings, tasks and keywords for core ------------------------------------------------------------------------ Thu, 10 Sep 2015 18:56:55 +0000 (Severity: 6) 76.27.116.193 - http://silverinvestors.co/admin/upgrade/?controller=upgrade&key=c835f7f5d0154acd55bb2d9ba286884c&mr=%22WzQsImNtcyJd%22 Installing settings, tasks and keywords for cms ------------------------------------------------------------------------ Thu, 10 Sep 2015 18:56:55 +0000 (Severity: 6) 76.27.116.193 - http://silverinvestors.co/admin/upgrade/?controller=upgrade&key=c835f7f5d0154acd55bb2d9ba286884c&mr=%22WzQsImZvcnVtcyJd%22 Installing settings, tasks and keywords for forums ------------------------------------------------------------------------ Thu, 10 Sep 2015 18:56:55 +0000 (Severity: 6) 76.27.116.193 - http://silverinvestors.co/admin/upgrade/?controller=upgrade&key=c835f7f5d0154acd55bb2d9ba286884c&mr=%22WzQsImNhbGVuZGFyIl0=%22 Installing settings, tasks and keywords for calendar ------------------------------------------------------------------------ Thu, 10 Sep 2015 18:56:56 +0000 (Severity: 6) 76.27.116.193 - http://silverinvestors.co/admin/upgrade/?controller=upgrade&key=c835f7f5d0154acd55bb2d9ba286884c&mr=%22WzQsImNoYXQiXQ==%22 Installing settings, tasks and keywords for chat then the one below that one is:Fri, 11 Sep 2015 00:25:37 +0000 (Severity: 2) 76.27.116.193 - http://silverinvestors.co/admin/?adsess=0b4a82bb95d3ac965e5602094ff6bf0b&app=core&module=customization&controller=themes&do=form&id=2 RuntimeException 0: FILE_DOES_NOT_EXIST #0 /home/investors/public_html/system/Theme/Theme.php(1681): IPS\File\_FileSystem->contents() #1 /home/investors/public_html/system/Node/Controller.php(336): IPS\_Theme->saveForm(Array) #2 [internal function]: IPS\Node\_Controller->form() #3 /home/investors/public_html/system/Dispatcher/Controller.php(85): call_user_func(Array) #4 /home/investors/public_html/system/Node/Controller.php(63): IPS\Dispatcher\_Controller->execute() #5 /home/investors/public_html/system/Dispatcher/Dispatcher.php(129): IPS\Node\_Controller->execute() #6 /home/investors/public_html/admin/index.php(13): IPS\_Dispatcher->run() #7 {main} ------------------------------------------------------------------------ Fri, 11 Sep 2015 00:27:20 +0000 (Severity: 2) 76.27.116.193 - http://silverinvestors.co/admin/?adsess=0b4a82bb95d3ac965e5602094ff6bf0b&app=core&module=customization&controller=themes&do=form&id=2 RuntimeException 0: FILE_DOES_NOT_EXIST #0 /home/investors/public_html/system/Theme/Theme.php(1665): IPS\File\_FileSystem->contents() #1 /home/investors/public_html/system/Node/Controller.php(336): IPS\_Theme->saveForm(Array) #2 [internal function]: IPS\Node\_Controller->form() #3 /home/investors/public_html/system/Dispatcher/Controller.php(85): call_user_func(Array) #4 /home/investors/public_html/system/Node/Controller.php(63): IPS\Dispatcher\_Controller->execute() #5 /home/investors/public_html/system/Dispatcher/Dispatcher.php(129): IPS\Node\_Controller->execute() #6 /home/investors/public_html/admin/index.php(13): IPS\_Dispatcher->run() #7 {main} ------------------------------------------------------------------------
Joel R Posted September 11, 2015 Posted September 11, 2015 1. I would encourage you to manually check the folder permissions. 2. If you're running an upgrade, then you may have a task which is manually moving your images. Check your ACP Dashboard to see if there are background tasks. (This happened to me when I set up Amazon AWS)3. Send in a support ticket. You're paying for the support.
Zachary Johanson Posted September 11, 2015 Author Posted September 11, 2015 I;m assuming its the theme.
Makoto Posted September 11, 2015 Posted September 11, 2015 It may be a bug, I would submit a support ticket as @Joel R suggested.
Zachary Johanson Posted September 11, 2015 Author Posted September 11, 2015 It may be a bug, I would submit a support ticket as @Joel R suggested. I did, I also have an email issue as well. The whole ISP forum is nothing but ONE BIG bug, one thing after another. I just got done purchasing vbulletin and will be migrating, ISP is nothing but a disaster. I had 6 people try to register and no email was sent to them. LOVE IT!!!
Makoto Posted September 11, 2015 Posted September 11, 2015 I can understand your frustration. I'd be happy to try and offer assistance while you wait for IPS to send you a response if you're able to try and work through these issues.What problems with e-mail are you having? Have you sent a support ticket on that issue as well?
Joel R Posted September 11, 2015 Posted September 11, 2015 I did, I also have an email issue as well. The whole ISP forum is nothing but ONE BIG bug, one thing after another. I just got done purchasing vbulletin and will be migrating, ISP is nothing but a disaster. I had 6 people try to register and no email was sent to them. LOVE IT!!!I would encourage you to give it more time for IPS Support to address the bugs ... they may idiosyncratic to your particular setup. Furthermore, while ALL of us have faced bugs with EVERY software, a gut reaction in a moment of frustration is probably not the best time to make a decision that will affect the entire lifecycle of your website.Also, if you're leaving IPS for vBulletin ... you probably haven't done enough homework on your choice of community software.
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