Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted August 10, 20159 yr I know it was posted before but it seems like nothing has been done about it.Email notification are randomly missing.I'd estimate that I'm not getting about 25% of them. At least.To eliminate another possibility I switched my email address from Comcast to GMail but it didn't fix the issue.About the same amount of email notifications is still missing
August 10, 20159 yr Author Missed email notifications over last 2 hours only: https://community.invisionpower.com/topic/419097-4x-how-to-separate-pinned-topics-solution/?do=findComment&comment=2573931 https://community.invisionpower.com/topic/419103-change-member-title/?do=findComment&comment=2573918
August 11, 20159 yr Management What makes you think they're missing? Just to rule out the obvious - you are aware they won't send if you have an active session?
August 11, 20159 yr Author What do you mean by "active session"?If I'm signed in?I'm signed in and an email about your reply just came.I can be signed in or signed off and some emails will come, some others won't.
August 11, 20159 yr Management If you're actively browsing the community, it shouldn't e-mail you. I've reviewed mail logs and there are no errors for your address, so it's doing what it's supposed to do.
August 11, 20159 yr Author I just got an email notification about your reply no problem and few minutes ago another one about reply in another topic and I'm still signed in.In my own forum I sign in when I got home from work and I stay signed in until I go to bed.I receive every single email notification about every single reply in any topic I created or replied in.I'm sorry but what you're saying doesn't make much sense.If that was how it works how would I even know someone replied somewhere?Why it works perfectly fine on my board?Why am I receiving email notification here in 80% cases regardless if I'm in or off?
August 11, 20159 yr Author Oh...on a top of...All or most those missing notifications are from time when I'm off this board.I know that because in order not to miss anything in addition to having email notifications set to get them for new replies I also set regular notifications to get them when new replies are posted in "my" topics. Now I'm signing off for tonight and tomorrow I'll provide a new list of all email notifications that went missing.
August 11, 20159 yr Management Ignore the previous reply... was troubleshooting. I don't need a list, Broni. Do the notifications show up in your notify list at the top of the screen, even when they're not e-mailed?
August 11, 20159 yr Author Yes. That's exactly how I'm finding out which email notifications are missing
September 3, 20159 yr Management We moved to a new mail service. See if it improves. If not, stop looking!
September 12, 20159 yr Author It looks like new email server has been working much better. Haven't noticed any missing notifications lately
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