August 10, 2015 in Feedback
I know it was posted before but it seems like nothing has been done about it.
Email notification are randomly missing.
I'd estimate that I'm not getting about 25% of them. At least.
To eliminate another possibility I switched my email address from Comcast to GMail but it didn't fix the issue.
About the same amount of email notifications is still missing
Missed email notifications over last 2 hours only:
What makes you think they're missing? Just to rule out the obvious - you are aware they won't send if you have an active session?
What do you mean by "active session"?
If I'm signed in?
I'm signed in and an email about your reply just came.
I can be signed in or signed off and some emails will come, some others won't.
If you're actively browsing the community, it shouldn't e-mail you. I've reviewed mail logs and there are no errors for your address, so it's doing what it's supposed to do.
I just got an email notification about your reply no problem and few minutes ago another one about reply in another topic and I'm still signed in.
In my own forum I sign in when I got home from work and I stay signed in until I go to bed.
I receive every single email notification about every single reply in any topic I created or replied in.
I'm sorry but what you're saying doesn't make much sense.
If that was how it works how would I even know someone replied somewhere?
Why it works perfectly fine on my board?
Why am I receiving email notification here in 80% cases regardless if I'm in or off?
Oh...on a top of...
All or most those missing notifications are from time when I'm off this board.
I know that because in order not to miss anything in addition to having email notifications set to get them for new replies I also set regular notifications to get them when new replies are posted in "my" topics.
Now I'm signing off for tonight and tomorrow I'll provide a new list of all email notifications that went missing.
Ignore the previous reply... was troubleshooting.
I don't need a list, Broni. Do the notifications show up in your notify list at the top of the screen, even when they're not e-mailed?
Yes. That's exactly how I'm finding out which email notifications are missing
Still no improvement. Not sure if you've been trying to fix anything.
We moved to a new mail service. See if it improves. If not, stop looking!
Will let you know
It looks like new email server has been working much better.
Haven't noticed any missing notifications lately
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