Haseo Antares Posted October 16, 2013 Posted October 16, 2013 I have recently reactivated my license. Is it possible to have my forum account upgraded from member back to client? Currently I have to wait to have my posts approved when replying to topics I have posted.
Mark H Posted October 16, 2013 Posted October 16, 2013 If your transaction has been approved (all transactions are reviewed first), then logout of the forum, and log back in using the same email and password as used in the Client Area. That should synch up your permissions and show you as an active customer. But if that doesn't work, please email accounts@invisionpower.com and Customer Service can assist you.
Haseo Antares Posted October 16, 2013 Author Posted October 16, 2013 If your transaction has been approved (all transactions are reviewed first), then logout of the forum, and log back in using the same email and password as used in the Client Area. That should synch up your permissions and show you as an active customer. But if that doesn't work, please email accounts@invisionpower.com and Customer Service can assist you. Will try thanks!
Mark H Posted October 16, 2013 Posted October 16, 2013 That seems to have done the trick. You're showing up in the "+Clients" group now.
Haseo Antares Posted October 16, 2013 Author Posted October 16, 2013 That seems to have done the trick. You're showing up in the "+Clients" group now. Yep, thanks for the help!
Mark H Posted October 16, 2013 Posted October 16, 2013 You're most welcome, glad we could be of assistance.
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