Jump to content

Click "Reactivate" for the application you want to receive support for.


Dobrescu

Recommended Posts

Hello,

I have opened a ticket, informing about a possible bug (prune members in a group deleted members from other group too!). I was asked to "reactivate" my application (it is expired and I did not wanted to pay anymore).

I believe it is correct to ask me to reactivate if it's not a bug, else you have to investigate and to fix the problem...

Regards,

Dan

Link to comment
Share on other sites

  • Management

Hello,

As noted in your ticket - there are no known bugs in the latest release of the software related to member pruning and we cannot reproduce this. It is naturally your choice whether to renew your license or not, however, we cannot provide you with any assistance absent an active license.

You are welcome to update your ticket with any additional information, however, this unfortunately is not the appropriate channel for addressing your account specific issues. Thank you for your understanding.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Upcoming Events

    No upcoming events found
×
×
  • Create New...