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I do not like 3.4

Mightyavenger
Mightyavenger
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I'm sorry to say this but I liked every other version of IPS community but I do not like 3.4. It seems you took out a lot of abilities with 3.4. I really loved 3.3 but it had some bugs. I used to be able to see copy and pasted images/ embedded media in 3.3 in the blogs in each members profiles but with 3.4 that wasn't possible.

I actually believe IPS should of kept fixing 3.3 and 3.4 should of been a continuation of 3.3 esp. in the blogs section. I heard about 4.0 but that probably going to take a long time. You should of released something else before 4.0 that would be a continuation to 3.3 so that 3.4 life is short. The one major bug was that whatever you posted to your friends could be seen by anyone and that still exists with 3.4 like it did with 3.3.

I used to be able to see copy and pasted images/ embedded media in 3.3 in the blogs in each members profiles but with 3.4 that wasn't possible.

This is reason why don't you like ipb 3.4? Anyway, as Michael stated, there could / should be some kind of bug. There is no reason why this feature should be removed from latest version. :cat:

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http://community.invisionpower.com/user/132030-ajouz/?tab=blog

Still shows embedded media in the Blog tab in profiles, not sure what you're complaint is. If anything, it sounds more like you have issues with IP.Blog rather than IP.Board.

no you don't see it, you actually have to click read more which you did not with the 3.3.



http://community.invisionpower.com/user/132030-ajouz/?tab=blog

Still shows embedded media in the Blog tab in profiles, not sure what you're complaint is. If anything, it sounds more like you have issues with IP.Blog rather than IP.Board.

hold on I think they updated it let me check it out.

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only the video shows and with only a link to a copy and posted picture which is no different than reading text.

no you don't see it, you actually have to click read more which you did not with the 3.3.

Weird, something must be wrong with either my brain or my eyes then, because they're both convinced I do see an embedded media player on that profile page I linked to.

Michael, he's right... embedded images have been striped... I haven't looked at the code, but it looks like they strip all tags... Not entirely sure why the media is being parsed if the media tag is stripped though..

http://community.invisionpower.com/user/358840-andymillne/?tab=blog first entry... click read more..



Its clearly a bug.....

http://community.invisionpower.com/resources/bugs.html/_/ip-board/some-previously-embedded-content-youtube-etc-now-showing-as-links-after-upgrade-r41411

Has NOTHING to do with what this topic is about...

Oh im sorry, just trying to help. No need to be rude.

Everyone please relax :) No need to get aggressive. Constructive criticism is welcome, it's how we improve our products. :)

Everyone please relax :smile: No need to get aggressive. Constructive criticism is welcome, it's how we improve our products. :smile:


I think it's sad when you can't express yourself due to school boy errors, why should we tell you what your doing wrong as a company? Criticism is welcome? Funny that the standard of professionalism and care of your clients sites mean nothing to you as a company. I've been discontent here for awhile for valid reasons and I fear you guys are not learning from your mistakes.

What happened to this being a place which was different and when did ISP stop caring but rather rush products out?

Too many bugs, lack of support and repeated time having to answer exactly what you've already said. Shocking!

  • Management


I think it's sad when you can't express yourself due to school boy errors, why should we tell you what your doing wrong as a company? Criticism is welcome? Funny that the standard of professionalism and care of your clients sites mean nothing to you as a company. I've been discontent here for awhile for valid reasons and I fear you guys are not learning from your mistakes.

What happened to this being a place which was different and when did ISP stop caring but rather rush products out?

Too many bugs, lack of support and repeated time having to answer exactly what you've already said. Shocking!

Hello Joey -

I have to say, I'm a bit lost in trying to determine your concern. I've reviewed your support history and cannot find anything abnormal that would cause dissatisfaction (though it's possible I've missed something?)

It concerns me if you feel there's "too many bugs, lack of support" -- there were only a handful of open non-pressing bug reports at the time of 3.4.3's release. It appears that although your most recent support request required developer intervention, your support requests have been handled promptly and in a courteous and professional manner.

In cases such as this, it's often a misunderstanding that leads to ill feelings. If you have any concerns, I welcome you to e-mail me at lthrogmartin@invisionpower.com with specifics and I'll be happy to do my best and try to resolve your concerns.

As for the topic at hand - I've been the first to readily admit that 3.4 did not get off to the stellar start that we hope for due to a couple of overshadowing concerns. We've apologized and made right and believe we've delivered a very stable release. As is always the case, you can have a sampling of 10 users and while 8 will love the changes, 2 will not. We are a feedback driven company, however, and welcome all constructive feedback. In fact, much of what you see and reference in this topic is driven by customer feedback.

There's always room for improvement and we will never cease the pursuit of perfection.

Thanks for your understanding.

Lindy;

I do not wish to waste your time or my own. (I'm sure some will read too far into this)

I'm currently on bed rest, having re-read what I typed yesterday I feel i crossed the line but my concerns are genuine. I'd like to point out that I expect to find bugs and issue's, your staff have always been for the most part friendly and helpful. I'll mention below some of my annoyances and I'll leave it here, though the last time I voiced my concerns you yourself responded to my support ticket declaring my custom as valued and important. (which I honestly don't feel is the case)

1) I've edited my sites details in your acp numerous times but the information never remains stored, I am always asked for login details and I've taken up posting the info into my support tickets. I do this despite it now wearing thin because I wouldn't want to waste your valued time but also to gain support quicker. It's disappointing to wait x time to be asked for details when you actually mention repeatedly that my information isn't being stored.

2) You have a QA/Test Team, yet some releases do greatly effect your clients sites. The issue the other day with IP.Content as had a really big impact on one of my sites and I've lost a fair following due to this. (I accept issues, bugs and I'm not unreasonable but that was just poor)

3) Why can't I issue myself a renewal/billing receipt? I have to repeatedly explain that I can't to your sales department, being told whilst having to wait that I can when I cannot. I've stopped renewing what I can't anymore, so this will effect you. I have no issue's sending a quick question to ask your staff to send a billing receipt but surely I should be able to generate one myself saving time for both parties.

4) In my previous line of work had a client told me this was wrong, I'd have to look into their concerns and express genuine feelings but I felt it was quite annoying to be told by a dev it was your problem but for your staff to never rule out that it could be a bug, insisting that I checked with the dev which creates a circle for me the client. I posted in the bug tracker but oddly some of my reports always go missing

I could go on further but I'm now in a fair amount of discomfort, so I'll leave it.

Lindy;

I do not wish to waste your time or my own. (I'm sure some will read too far into this)

I'm currently on bed rest, having re-read what I typed yesterday I feel i crossed the line but my concerns are genuine. I'd like to point out that I expect to find bugs and issue's, your staff have always been for the most part friendly and helpful. I'll mention below some of my annoyances and I'll leave it here, though the last time I voiced my concerns you yourself responded to my support ticket declaring my custom as valued and important. (which I honestly don't feel is the case)

1) I've edited my sites details in your acp numerous times but the information never remains stored, I am always asked for login details and I've taken up posting the info into my support tickets. I do this despite it now wearing thin because I wouldn't want to waste your valued time but also to gain support quicker. It's disappointing to wait x time to be asked for details when you actually mention repeatedly that my information isn't being stored.

2) You have a QA/Test Team, yet some releases do greatly effect your clients sites. The issue the other day with IP.Content as had a really big impact on one of my sites and I've lost a fair following due to this. (I accept issues, bugs and I'm not unreasonable but that was just poor)

3) Why can't I issue myself a renewal/billing receipt? I have to repeatedly explain that I can't to your sales department, being told whilst having to wait that I can when I cannot. I've stopped renewing what I can't anymore, so this will effect you. I have no issue's sending a quick question to ask your staff to send a billing receipt but surely I should be able to generate one myself saving time for both parties.

4) In my previous line of work had a client told me this was wrong, I'd have to look into their concerns and express genuine feelings but I felt it was quite annoying to be told by a dev it was your problem but for your staff to never rule out that it could be a bug, insisting that I checked with the dev which creates a circle for me the client. I posted in the bug tracker but oddly some of my reports always go missing

I could go on further but I'm now in a fair amount of discomfort, so I'll leave it.

1) Can't say I have this issue, my details are saved fine... so I don't see why only yours are being dropped.

2) Some bugs will never be found until they reach the client base. And you can't fix bugs that don't make an appearance. IPS uses the latest version on their own website to test for problems, then it gets handed over to QA then sometimes they add another layer and release it as a pre-release for clients to test. If you had a look in that forum you will see there have been some 6 or more BETA releases for clients to test. Three levels of testing before it goes out is pretty darn good... "Poor" testing would see that QA and BETA releases are skipped. Despite all that, not all bugs will be found, it is impossible to expect them to find every single one.

3) Reasonable request. They are continuing to develop their main site as you would have seen over the past few months... it has been getting better.

4) I've reported a bunch of bugs, none have gone missing, even the ones that turn out not to be a bug at all. They get assigned after being read, so you have to change the filters to find them again. Text cannot display genuine feelings, this can only be done in person or via phone call. You can interpret a feeling from the way text is written, but this does not mean your interpretation is correct. E.g You can try to guess my feelings right now while writing this, but I assure you, your guess will be wrong.

1) Can't say I have this issue, my details are saved fine... so I don't see why only yours are being dropped.

2) Some bugs will never be found until they reach the client base. And you can't fix bugs that don't make an appearance. IPS uses the latest version on their own website to test for problems, then it gets handed over to QA then sometimes they add another layer and release it as a pre-release for clients to test. If you had a look in that forum you will see there have been some 6 or more BETA releases for clients to test. Three levels of testing before it goes out is pretty darn good... "Poor" testing would see that QA and BETA releases are skipped. Despite all that, not all bugs will be found, it is impossible to expect them to find every single one.

3) Reasonable request. They are continuing to develop their main site as you would have seen over the past few months... it has been getting better.

4) I've reported a bunch of bugs, none have gone missing, even the ones that turn out not to be a bug at all. They get assigned after being read, so you have to change the filters to find them again. Text cannot display genuine feelings, this can only be done in person or via phone call. You can interpret a feeling from the way text is written, but this does not mean your interpretation is correct. E.g You can try to guess my feelings right now while writing this, but I assure you, your guess will be wrong.


URL issue making articles unreachable shouldn't of been allowed to slip through the net.

No need to respond to anything else, I accept bugs but not in areas where you can have a work around in the meanwhile. Example the editor, very annoying bugs with that but it's still usable.

  • Author

Lindy;

I do not wish to waste your time or my own. (I'm sure some will read too far into this)

I'm currently on bed rest, having re-read what I typed yesterday I feel i crossed the line but my concerns are genuine. I'd like to point out that I expect to find bugs and issue's, your staff have always been for the most part friendly and helpful. I'll mention below some of my annoyances and I'll leave it here, though the last time I voiced my concerns you yourself responded to my support ticket declaring my custom as valued and important. (which I honestly don't feel is the case)

1) I've edited my sites details in your acp numerous times but the information never remains stored, I am always asked for login details and I've taken up posting the info into my support tickets. I do this despite it now wearing thin because I wouldn't want to waste your valued time but also to gain support quicker. It's disappointing to wait x time to be asked for details when you actually mention repeatedly that my information isn't being stored.

2) You have a QA/Test Team, yet some releases do greatly effect your clients sites. The issue the other day with IP.Content as had a really big impact on one of my sites and I've lost a fair following due to this. (I accept issues, bugs and I'm not unreasonable but that was just poor)

3) Why can't I issue myself a renewal/billing receipt? I have to repeatedly explain that I can't to your sales department, being told whilst having to wait that I can when I cannot. I've stopped renewing what I can't anymore, so this will effect you. I have no issue's sending a quick question to ask your staff to send a billing receipt but surely I should be able to generate one myself saving time for both parties.

4) In my previous line of work had a client told me this was wrong, I'd have to look into their concerns and express genuine feelings but I felt it was quite annoying to be told by a dev it was your problem but for your staff to never rule out that it could be a bug, insisting that I checked with the dev which creates a circle for me the client. I posted in the bug tracker but oddly some of my reports always go missing

I could go on further but I'm now in a fair amount of discomfort, so I'll leave it.

I would like to agree with you but your complaining about minor issues. Just what type of bugs made your clients leave your site and effect your content. I used 3.4 and besides the problems I mentioned their was nothing else wrong with it. Members of sites do not care about minor issues and it goes unnoticed. This sort of stuff is diverting IPS members from bigger issues like the one I'm pointing out that has bigger impacts on your site.

I would like to agree with you but your complaining about minor issues. Just what type of bugs made your clients leave your site and effect your content. I used 3.4 and besides the problems I mentioned their was nothing else wrong with it. Members of sites do not care about minor issues and it goes unnoticed. This sort of stuff is diverting IPS members from bigger issues like the one I'm pointing out that has bigger impacts on your site.


With all due respect losing the ability to read content isn't minor, it's quite a major flaw and 3.4 isn't that different compared to 3.3 (hence plugins working working fairly well..) Everybody would say their concerns are more important or bigger, though I would safely bet you'd become annoyed of having to experience the issues I listed above and as I said I could of gone on. (without mentioning 3.3 and 3.4 repeatedly)


URL issue making articles unreachable shouldn't of been allowed to slip through the net.

No need to respond to anything else, I accept bugs but not in areas where you can have a work around in the meanwhile. Example the editor, very annoying bugs with that but it's still usable.

The issue you are referring too only affected users who were using Path Info based URL's without Mod Rewrite, which (if I'm honest) is not many of our clientele (most either use Query String or Mod Rewritten URL's).

Yes, it was unfortunate to have happened, however we did fix the issue promptly, and released a KB article for the issue for those affected by it.

If you can't save Admin CP / FTP information to your file, please do let us know, that is something we would want to fix in order to expedite the support process.

  • Author


With all due respect losing the ability to read content isn't minor, it's quite a major flaw and 3.4 isn't that different compared to 3.3 (hence plugins working working fairly well..) Everybody would say their concerns are more important or bigger, though I would safely bet you'd become annoyed of having to experience the issues I listed above and as I said I could of gone on. (without mentioning 3.3 and 3.4 repeatedly)

read what content. Your being to vague about your problem. Many website owners worry about what upsets them when they should be worried about what people who visit and want to join website are looking for which is a site with a lot of functions and abilities that work properly. I have joined various websites and instead of worrying about what would benefit visitors website owners complain if something or a function upsets them.

With all due respect losing the ability to read content isn't minor, it's quite a major flaw and 3.4 isn't that different compared to 3.3 (hence plugins working working fairly well..) Everybody would say their concerns are more important or bigger, though I would safely bet you'd become annoyed of having to experience the issues I listed above and as I said I could of gone on. (without mentioning 3.3 and 3.4 repeatedly)

I'm gonna take a wild guess here and say that you upgraded to the latest apps within a day or two of them becoming available. Would that be right? Personally I advise against doing that because when you do an early adoption of a release, then in my opinion, you accept blame for any issues that arise. I don't mean that it's your fault if there's a bug, but rather, that it's your fault if the bug affects you/your site when it's a critical/serious bug.

My rule of thumb is to usually read the bug reports for a few days and if nothing critical pops up, then I might upgrade. Save a lot of headaches that way.

I'm gonna take a wild guess here and say that you upgraded to the latest apps within a day or two of them becoming available. Would that be right? Personally I advise against doing that because when you do an early adoption of a release, then in my opinion, you accept blame for any issues that arise. I don't mean that it's your fault if there's a bug, but rather, that it's your fault if the bug affects you/your site when it's a critical/serious bug.

My rule of thumb is to usually read the bug reports for a few days and if nothing critical pops up, then I might upgrade. Save a lot of headaches that way.


Wolfie I usually don't upgrade straight away for the reason you've stated. I didn't move to 3.4 for sometime after it's release, I was often being asked by a friend if I planned to but I was nervous about it, I actually wanted to wait for the apps I wanted to use to be supported. I updated because I've had issue's from people who used my forum becoming annoyed with the editor, especially my writers. I was so eager to kiss goodbye to a couple of nagging issues that I broken my usual rules. Since I am on bed rest, I don't have the luxury to read up or become aware of bugs. (some fault falls on me) yet I don't expect a bug to prevent use of my articles and I will still say once again that one is poor care. I don't like getting annoyed by this, it's not me but I'm sure the QA's and Invision test in different scenario or environments so it's a little hard to just shrug off as a simple mistake.

There's a point where you keep saying certain things you ask yourself why you bother. It's easy for people to jump onto me because I'm being negative or vague? (I don't the original OP's message here, it's vague to me) but I don't insist on starting cyber fights or anything.

Hence why I've been selective with my responses.

Ps. I have a lot of respect for Ryan, his response is top class and I appreciate it. Who said you can't be sincere with text? I believe he was. As a writer of poetry, now articles too. I believe expressions can be carried onto text. (I won't be responding to this thread any further)

My demeanor on this may seem aggressive, but I assure you, it's intent is to hopefully get you to see how you're being a little unrealistic in your view of things.

yet I don't expect a bug to prevent use of my articles and I will still say that one is poor care. I don't like getting annoyed by this, it's not me but I'm sure the QA's and Invision test in different scenario or environments so it's a little hard to just shrug off as a simple mistake.

Remember how he mentioned the issue you experienced not affecting many clients? Let's say that those that could be affected make up 25% of the clients. Of those, the only ones actually affects are those who use Path Info without mod rewrites, making up a smaller percentage. From the sounds of it, it's an uncommon combination (server environment + settings/use of mod rewrite), so it's much less likely to be found during QA and beta tests. In order to successfully weed out almost every bug, then it would require everyone testing it to spend days or even weeks just to perform a multitude of the same tests based on different option settings, including server related options. I'm not explaining that quite right but the end point is that each person would have to spend most of their waking hours to go into every nook and cranny. And that's if certain things were to be assumed, like loading a topic will indeed increment the counter, even if that count isn't updated right away, providing that the topic displays when it's clicked. ie, not really testing everything just because one option was changed,

So I don't believe it to be a simple mistake, not in the manner you're thinking anyway. A bug could be the result of a minor/simple error, but the affect it has could be so rare that it's unlikely to be found until it's gone final and it affects someone. It's an unfortunate reality and it's unrealistic to expect that every bug that will affect you will get found during testing, even if it's a bug that happens under unusual circumstances.

(I won't be responding to this thread any further)

*topic ;)

  • Author

Wolfie I usually don't upgrade straight away for the reason you've stated. I didn't move to 3.4 for sometime after it's release, I was often being asked by a friend if I planned to but I was nervous about it, I actually wanted to wait for the apps I wanted to use to be supported. I updated because I've had issue's from people who used my forum becoming annoyed with the editor, especially my writers. I was so eager to kiss goodbye to a couple of nagging issues that I broken my usual rules. Since I am on bed rest, I don't have the luxury to read up or become aware of bugs. (some fault falls on me) yet I don't expect a bug to prevent use of my articles and I will still say once again that one is poor care. I don't like getting annoyed by this, it's not me but I'm sure the QA's and Invision test in different scenario or environments so it's a little hard to just shrug off as a simple mistake.

There's a point where you keep saying certain things you ask yourself why you bother. It's easy for people to jump onto me because I'm being negative or vague? (I don't the original OP's message here, it's vague to me) but I don't insist on starting cyber fights or anything.

Hence why I've been selective with my responses.

Ps. I have a lot of respect for Ryan, his response is top class and I appreciate it. Who said you can't be sincere with text? I believe he was. As a writer of poetry, now articles too. I believe expressions can be carried onto text. (I won't be responding to this thread any further)

okay, so what was the problems you were having with IPS 3.4. I'm still confused. Did you write articles, blogs/forums which did not publish correctly . Was the editor malfunctioning in the articles or in the forums because the editor in the forums never had any problems. I never checked on the articles section because I never used it and why would you use it when you have blogs. Did you content appear incorrectly in the content summary in the blogs. I still do not get your so called bugs or issues you were having. All I hear you said is something about articles, editor and content.

okay, so what was the problems you were having with IPS 3.4.

URL issue making articles unreachable shouldn't of been allowed to slip through the net.

The issue you are referring too only affected users who were using Path Info based URL's without Mod Rewrite, which (if I'm honest) is not many of our clientele (most either use Query String or Mod Rewritten URL's).

From what I gathered, I'm guessing a server error was being thrown so the community wasn't loading at all when trying to view articles. Everything else, fine. Articles, kaboom.

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