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Removal of install.php - need help. (New Administrator)


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Posted

Hi,


I am a recently new administrator of an IPS hosted forum. I'm still learning my way around the admin console, and need some assistance.


On my admin console, I have a message that says:

Unlocked Installer
Remove admin/install/index.php from your server at once!
Leaving it on your server WILL compromise the security of your system.

I don't know how to remove the installer. I was told that I should SFTP into the host to remove the index.php file, but I do not now where to find the hostname or credentials to remove the file.

I can't open a support case - my user name on this site is not associated with the forum I am now an administrator for, and I need someone to contact me to help me through this process.

Could someone from support contact me?

Thanks,

-Ted

Posted

If you are hosted with IPS... just make a ticket and they will take care of this for you.

Although Dmacleo is right... you should have proper FTP access to your website otherwise you literally are screwed >_<

Posted

If you are hosted with IPS... just make a ticket and they will take care of this for you.

Although Dmacleo is right... you should have proper FTP access to your website otherwise you literally are screwed >_<


FTP is in no way "proper" if you care about security at all. The SFTP method the OP mentioned is best, he just needs to get the login credentials from his admin, and log in with an app like Cyberduck.
Posted

.time, on 22 Jan 2013 - 04:40, said:

FTP is in no way "proper" if you care about security at all. The SFTP method the OP mentioned is best, he just needs to get the login credentials from his admin, and log in with an app like Cyberduck.

SFTP... is FTP.... just a more secure connection which depending on what client one uses is utilized by default anyway. It is also still the same access information.

Posted

SFTP... is FTP.... just a more secure connection which depending on what client one uses is utilized by default anyway. It is also still the same access information.

Technically, SFTP is completely different from FTP.
The only similarity between them is that they're both a protocol used to transfer files. The method of communication, authentication, how it transfer files, etc are all different. They don't even use the same services. FTP server services like pro-ftp/etc aren't even required to use sftp. That's why I literally don't install ftp services on my servers (except shared since others need...).

SFTP is actually closer in relationship to just SSH with putty than FTP.

-----------------
To the OP:
We literally cannot help you gain credentials to any systems.
Posted

anyone else think its odd an IPS hosted forum still has the install.php file in it?

don't they remove that automatically?

I don't use IPS host so just wondering, just caught my eye.

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