Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted July 10, 201113 yr 1. I am finding the Member Management Tools IP lookup is not working like it used to. I get very odd results sometimes not pulling up known matches and sometimes pulling up totally unrelated names and IP's that are not even a b class match to what I was looking for. What happened? This used to work great. 2. Sub problem of this: When I try to search by IP using only the b class, I sometimes get results and sometimes do not. I have tested this with known IP's that definitely should bring up matches. I have tried xx.xx. and xx.xx.* (Note: this did work before the most recent update) 2. Another sub problem of this: When I enter the members name I am researching, it takes me to a listing of their IP addresses, other accounts made with this IP, etc. I click on "Learn More" and it takes me to the page that lists Members Using that IP when Registering, Members using that IP when Posting, etc. But when I click on View Posts from there, I get an error message: An Error Occurred. Sorry, an error occurred. If you are unsure on how to use a feature, or don't know why you got this message, try looking through the help files for more information. [#10331] We could not find the post you were attempting to view. Again, this used to work. I have tested all of this with known entities that should work. This used to be a valuable tool.
July 12, 201113 yr Author Are you talking about in the beta release, or in 3.1.x supported final release? This is in 3.1.4
July 12, 201113 yr In that case you should submit a ticket to your client center for technical support. I'm afraid this is a feedback/suggestions forum, and not a forum to obtain technical support on. You can also post in our support forum here: http://community.invisionpower.com/forum/311-ipboard-technical-support/ but it does require an active license.
Archived
This topic is now archived and is closed to further replies.