Purchase IP.Board but can't download

[Player Affinity]

I'm a little upset to find that when I paid for IP.Board and both PayPal and the IPS website says the payment was received, I am unable to download the software because my invoice is still "Pending"

What gives?

[PKIDelirium]

Fraud check, all orders have to be approved by billing.

[Noles]

All purchases have to be approved, it shouldn't take long. ;)

[Loren]

Billing, Sales and Service Hours
Monday - Friday: 9am - 5pm EST
Saturday & Sunday: Closed

[Player Affinity]

The fact there isn't someone there to approve invoices on the weekend kinda sucks...

[bfarber]

There is, actually. :) Usually someone in billing will login once or twice over the weekend to approve orders - we just don't advertise that in our posted hours.

[HAGVIST]

I am also frustrated about this. I would not have purchased, if I had known I had to wait so long. Fraud protection is already built into most credit cards. Since the money has already been taken from my credit card, I think technically, IP has committed fraud.

[bfarber]

We have not committed fraud by verifying the purchase validity.

Additionally, this information is publicly available on our Standards of Service page.

http://www.invisionpower.com/company/standards.php