MindTooth Posted November 28, 2009 Share Posted November 28, 2009 Hello, I think that the Client Area should gets some love soon too. Few of my suggestions;[*]Fewer links [*]Better categorized [*]TinyMCE on ticket-editor [*]Display various information on the frontpage (Name, products, tickets sent, ticket awaiting reply, statistics, etc.) [*]Bug: The success image when you login has a Success-text displayed. Maybe apply text-indent: -9999px [*]Remove the transition to new website. Isn't it moved already? Birger :) Link to comment Share on other sites More sharing options...
Mat Barrie Posted November 28, 2009 Share Posted November 28, 2009 Birger, we don't need BBCode or HTML in tickets. No TinyMCE. Seriously. And why TinyMCE specifically. Is this going to be like that time you told Stardock to use InstallAware for everything? Link to comment Share on other sites More sharing options...
MindTooth Posted November 28, 2009 Author Share Posted November 28, 2009 I had no intention to provide any pointless suggestion. If so, feel free to delete this thread. Link to comment Share on other sites More sharing options...
Nuclear General Posted November 28, 2009 Share Posted November 28, 2009 I agree with MindTooth. Some of those suggestions seem pretty reasonable. I don't mind not using TinyMCE. It's nothing important really. IMHO, we really don't need it. But the last suggestion is a must, really. The site has been moved for quite some time now. Donald Link to comment Share on other sites More sharing options...
Mat Barrie Posted November 28, 2009 Share Posted November 28, 2009 [quote name='MindTooth' date='28 November 2009 - 02:52 PM' timestamp='1259376772' post='1882979'] I had no intention to provide any pointless suggestion. If so, feel free to delete this thread. No no, that's the only one I disagreed with. The bug with the status text is minor and not really annoying, same with the "please bear with us if you see display difficulties in our 2 year old site". But categorisation could do with a bit of an overhaul. The dashboard idea is definitely something I could get behind too - there's way too many clicks to most things, so it'd be handy to log in and go "oh, I need to renew blog. and my ticket has a reply". Link to comment Share on other sites More sharing options...
Mark Posted November 28, 2009 Share Posted November 28, 2009 An interface overhaul for the client area is something on the horizon. We've also been considering changes to the ticket system (for example to support attachments). If anyone else has ideas for the client area, now is the time to share :) Link to comment Share on other sites More sharing options...
Nuclear General Posted November 28, 2009 Share Posted November 28, 2009 Wow! Someone negative'd my post! That's f*d. My post wasn't anything negative at all. What a load of crock. Link to comment Share on other sites More sharing options...
MindTooth Posted November 28, 2009 Author Share Posted November 28, 2009 Back at 0 ;) Link to comment Share on other sites More sharing options...
Nuclear General Posted November 28, 2009 Share Posted November 28, 2009 Well, IMHO, it shouldn't been negative'd at all. There was nothing bad/negative/non-helpful about it. I was stating an opinion about your ideas, except TinyMCE. It doesn't bother me to have the need. I just care about posting a support ticket with words! :lol: *TBH, I think it was Mat :lol:* Link to comment Share on other sites More sharing options...
Mark Posted November 28, 2009 Share Posted November 28, 2009 It's just a number guys, don't let it get to you ;) Link to comment Share on other sites More sharing options...
Nuclear General Posted November 28, 2009 Share Posted November 28, 2009 I know, I was playing around. That's why it's in asterisks. lol Link to comment Share on other sites More sharing options...
Mat Barrie Posted November 29, 2009 Share Posted November 29, 2009 [quote name='Nuclear General' date='29 November 2009 - 06:50 AM' timestamp='1259434248' post='1883124'] *TBH, I think it was Mat * Nah. I don't really click minus much. I don't really click plus much either, but meh. Link to comment Share on other sites More sharing options...
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