Austin-Powers Posted January 1, 2009 Posted January 1, 2009 Hello, I just purchased a licence, but when I go to "Your Downloads" it displays an error :( :( How Can I be activated?
Adriano Faria Posted January 1, 2009 Posted January 1, 2009 Maybe 'cause today is a holiday and they had no time to 'promote' your account.
Adriano Faria Posted January 1, 2009 Posted January 1, 2009 Look for some Administrator: http://forums.invisionpower.com/index.php?...mp;CODE=leaders If you find someone online, it's just ask. :)
Alex K. Posted January 1, 2009 Posted January 1, 2009 Normally it takes them up to a day to confirm your payment. It took them about 10 minutes for me, but it could take them longer for you, seeing as today's a holiday.
Mark Posted January 1, 2009 Posted January 1, 2009 If you are having a problem with your account, submit a ticket from your client area to the account assistance department. Do not try to contact an administrator on the forums. The most likely cause is that your payment hasn't been processed yet, but the only way for us to investigate the problem is for you to submit a ticket.
Austin-Powers Posted January 1, 2009 Posted January 1, 2009 I submitted a ticket already but no answer from billing dpt.
`Scotty` Posted January 1, 2009 Posted January 1, 2009 They might be closed for today as it is New Year's day.
Mark Posted January 2, 2009 Posted January 2, 2009 As has been explained, you need to submit a ticket.
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