Austin-Powers Posted January 1, 2009 Share Posted January 1, 2009 Hello, I just purchased a licence, but when I go to "Your Downloads" it displays an error :( :( How Can I be activated? Link to comment Share on other sites More sharing options...
Adriano Faria Posted January 1, 2009 Share Posted January 1, 2009 Maybe 'cause today is a holiday and they had no time to 'promote' your account. Link to comment Share on other sites More sharing options...
Austin-Powers Posted January 1, 2009 Share Posted January 1, 2009 But I need it :( :( :( :( Link to comment Share on other sites More sharing options...
Adriano Faria Posted January 1, 2009 Share Posted January 1, 2009 Look for some Administrator: http://forums.invisionpower.com/index.php?...mp;CODE=leaders If you find someone online, it's just ask. :) Link to comment Share on other sites More sharing options...
Alex K. Posted January 1, 2009 Share Posted January 1, 2009 Normally it takes them up to a day to confirm your payment. It took them about 10 minutes for me, but it could take them longer for you, seeing as today's a holiday. Link to comment Share on other sites More sharing options...
Mark Posted January 1, 2009 Share Posted January 1, 2009 If you are having a problem with your account, submit a ticket from your client area to the account assistance department. Do not try to contact an administrator on the forums. The most likely cause is that your payment hasn't been processed yet, but the only way for us to investigate the problem is for you to submit a ticket. Link to comment Share on other sites More sharing options...
Austin-Powers Posted January 1, 2009 Share Posted January 1, 2009 I submitted a ticket already but no answer from billing dpt. Link to comment Share on other sites More sharing options...
`Scotty` Posted January 1, 2009 Share Posted January 1, 2009 They might be closed for today as it is New Year's day. Link to comment Share on other sites More sharing options...
Austin-Powers Posted January 2, 2009 Share Posted January 2, 2009 Still waiting :( Link to comment Share on other sites More sharing options...
Adriano Faria Posted January 2, 2009 Share Posted January 2, 2009 Submit a ticket to IPS! Link to comment Share on other sites More sharing options...
Mark Posted January 2, 2009 Share Posted January 2, 2009 As has been explained, you need to submit a ticket. Link to comment Share on other sites More sharing options...
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