Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted February 20, 200816 yr Hello, If I paid for the $149 board can i get phone support at all.. :unsure: Thanks!
February 20, 200816 yr Yes, phone support is provided with our packages (provided you call within our hours of operation).
February 21, 200816 yr I'm confused... according to the purchase page, you only get phone support with Business, and 30 days phone support only with the Standard. Which is correct?
February 21, 200816 yr The Standard license, which you were asking about, comes with 30 days of telephone support and 6 months of ticket support via your client center as seen here:http://www.invisionpower.com/community/board/purchase.html
February 21, 200816 yr So I have not called at all but when does my 30 days start. When i first call?
February 21, 200816 yr 30 days from purchase of software. Same way with ticket support. 6 months from the purchase, not 6 months from the first ticket.
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