Lindsey_ Posted February 20, 2008 Share Posted February 20, 2008 Hello, If I paid for the $149 board can i get phone support at all.. :unsure: Thanks! Link to comment Share on other sites More sharing options...
bfarber Posted February 20, 2008 Share Posted February 20, 2008 Yes, phone support is provided with our packages (provided you call within our hours of operation). Link to comment Share on other sites More sharing options...
Mat Barrie Posted February 21, 2008 Share Posted February 21, 2008 I'm confused... according to the purchase page, you only get phone support with Business, and 30 days phone support only with the Standard. Which is correct? Link to comment Share on other sites More sharing options...
Debbie Posted February 21, 2008 Share Posted February 21, 2008 The Standard license, which you were asking about, comes with 30 days of telephone support and 6 months of ticket support via your client center as seen here:http://www.invisionpower.com/community/board/purchase.html Link to comment Share on other sites More sharing options...
Lindsey_ Posted February 21, 2008 Share Posted February 21, 2008 So I have not called at all but when does my 30 days start. When i first call? Link to comment Share on other sites More sharing options...
Keith J. Kacin Posted February 21, 2008 Share Posted February 21, 2008 30 days from purchase of software. Same way with ticket support. 6 months from the purchase, not 6 months from the first ticket. Link to comment Share on other sites More sharing options...
Lindsey_ Posted February 21, 2008 Share Posted February 21, 2008 I might buy the $299 IPB when my 3 current ones run out. Link to comment Share on other sites More sharing options...
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