About the ticket response time

[AndyF]

I had an enquiry earlier today and a small request for some details to be changed...

(These are UK times)

I opened a new ticket at 10:28 and had a reply at 10:32 from Debbie to let me know my ticket would be forwarded to the appropriate person. At 10:37 Blake replied to let me know my request had been completed.

So thats 9 minutes for everything :thumbsup:

Thanks :cool:

[Axel Wers]

Probably you have been the first in queue :P

[Sunlite]

I've always found my requests to be responded to in a very timely manner. IPS does an awesome job. :)

[sunrisecc]

They certainly do.

[BlakeC]

Glad to be of help. :)