September 16, 2007 in Feedback
I understand that the new payment renewal thing is a bit new, so I'll give some leeway there. I want to bring to someone's attention that I was nor forewarned about a renewal coming out of my account. No invoice, no option to choose NOT to renew. Plus, I have two boards; when the moneys came out of my account, I couldn't tell which was which. It took me awhile to realize there were two dings to my account.Thanks for listening!
I noticed this too, I pulled my credit information from their system afterwards.
I'd recommend contacting our sales department. They can help you get it all sorted out.I do know you are able to remove your credit card information from your account to prevent it in the future. I don't know the exact billing policies and the like, however.
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