General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,420 topics in this forum
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Since the marketplace is closed, I am lost. There is no centralized place to search apps. Can an app help people vote positively or negatively on topics? And present the vote status outside the topic in the main view?
Last reply by DawPi, -
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- 10 replies
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What does this app do? How is it different from registering directly to AWS? https://www.invisioneer.org/files/file/387-aws-simple-email-service-with-bounce-management-for-invision-community-4/ I want to implement SES and am looking for a quick and straightforward way.
Last reply by LiveG, -
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How do I export all content from Blogs to Pages?
Last reply by Claudia999, -
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Hello! Where can I download the current module for enabling the acquiring of the Robokassa service? Thank you for the answer!
Last reply by Vedich, -
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Hello, Is there a way to how to control which products are purchased from outside invision software? I have a WordPress website where all the products are listed but they are purchased using invision community to sell and them and provide access to the services and forum channels. However, is there a way to pass along any variable in the wordpress URL to control when a product has been purchased and from which URL? Also, is it possible to purchase a product from outside invision and assign a user group in invision? Thanks
Last reply by Marc, -
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Hi team, I'm creating new member groups for new subscriptions and I'm setting permissions for all my forums and subforums. I've more than 300. And I've a problem, I only can set permissions in a general way for ALL forums, but not for subforums or catgories as groups. So I need to set permissions one by one. Did we have another way to set permissions more efficently? Now I need to select about 6.000 field check Thanks for your help.
Last reply by Adriano Faria, -
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Good Morning! I don't see the ability to cancel automatic renewals on my self hosted sites. Where can I do this? In the past I was able to pay as needed.
Last reply by Randy Calvert, -
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When I'm looking at the list of topics inside a forum, can I choose to hide the tags? I searched the ACP but couldn't find it.
Last reply by David N., -
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Featured blogs are shown at the top of the blog homepage, how many featured blog posts will it show? e.g. is it the last 10 featured ones for example. Or does it scroll through them indefinitely so if had 100 featured posts it would randomly scroll between 100 of them? Many thanks in advance
Last reply by DawPi, -
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- 529 views
Is there a setting which would allow added/submitted events in the Events Calendar to await moderator approval? Thanks!
Last reply by PinPics, -
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Hi ! I don't know if my message is in the right place, but... I'll give it a try 😜 When I switch the editor to "Source" mode to enter HTML code, if I use an HTML5 <video> tag, the system automatically adds a "src" argument (to this tag). In fact, the system uses the src argument of the first <source> tag it finds inside the <video> tag. Text entered : <video> <source src="movie.mp4" type="video/mp4"> <source src="movie.ogg" type="video/ogg"> </video> Recorded text : <video data-video-embed="" id="ips_uid_5381_4" src="movie.mp4"> <source data-video-src="movie.mp4" src="movie.mp4" type="vi…
Last reply by NightAngel, -
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Hi. I can't find the answer to this. I want to stop new people from registering but ideally allow people who are already members to continue as normal. I also want guests to still be able to view all the forums. Just don't want any more new topics. Is this possible please?
Last reply by Marc, -
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- 1 follower
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- 456 views
When Photos are updated Im assuming they resize to setup specs etc. EXIF data is pulled and written to the database. If you open the image in gallery and click on it a few times it opens in a browser and image can be saved to local computer. (Or any other way to pull the image off the site) those images have all the EXIF data stripped from them. Is this a bug? or is there anyway that Invision can write the full EXIF back to the new image it creates on upload and save? Thanks
Last reply by Rich N, -
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Hello, I am currently using SendGrid, however, I only send out automated emails via my IPS site, and I am looking at ways to cost-save. I have seen an alternative option, which has Zapier integration but they also offer an API service. I'm curious, would zapier integrate their service to my community, or should I look for a developer to connect their API?
Last reply by Joey_M, -
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Hi Guys, I just noticed that Proton Mail identifies spacer.png as a tracker in the email sent from my site. Here's the message I get in my mail client. Question: Is spacer.png really a tracker, and if so how can I stop it from being used in my community? Or, is this a misidentification?
Last reply by Chris027, -
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- 11 replies
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I'm seeing these in Gmail on the received emails for moderators (not sure about members) - from: SiteName <noreply@invisioncloudcommunity.com> signed-by: invisioncloudcommunity.com Body: "User has posted a post in a topic requiring approval"... Why is it not using the "Outgoing Email Address" specified in Email Settings? Where do I configure them to show my email address and domain? Account on IC cloud.
Last reply by David N., -
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- 2 followers
- 2 replies
- 540 views
I recently setup a new Database to use on a Page. For the Homepage template, I'm using Category 2 Column Image Feature The images on of the listings are extremely grainy / low quality. How do I adjust this? I see the option to increase Thumbnail dimension in the Database Options tab - but I don't want them larger, just less grainy.
Last reply by haqzore, -
- 1 follower
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- 487 views
Is it possible to hide the "Edited 40 minutes ago by member_name" message, at least when members make edits only a minute or two after posting for example for fixing a typo? Thanks!
Last reply by David N., -
- 1 follower
- 0 replies
- 418 views
Hi team, Any uses VdoCipher service to show your videos with extra copyright protection? Can you show IPS user data as incrusted watermark in the video? Runs in Android and IOS tablets and phones? How is your experience?
Last reply by Lindor, -
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- 1 follower
- 2 replies
- 486 views
Hi everyone, I have a problem with the blog. if I create a new article but put it as unpublished () I no longer see it and I don't know how to find it again other than activating it from the database. Did I make a mistake in some blog settings or permissions?
Last reply by Marc, -
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- 1 follower
- 4 replies
- 554 views
Hi, I migrated IPB from 4.2.5 to latest 4.7.14 and I try to import my ranks configuration to my new IPB. On 4.2, ranks are configured by number of content items (posts, comments) but on the last version it's by number of point. There is a tip to switch on "by number content" metric instead of "by number of point" to approve rank to a member ? For the moment, all of my members are newbies rank and lost their rank. Thank you.
Last reply by Marc, -
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- 2 followers
- 4 replies
- 580 views
I'm seeing a Support menu item with URL - /index.php?app=nexus&module=support&controller=home The "app=nexus" part seems odd and it doesn't go anywhere. Please advise...
Last reply by Marc, -
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- 2 followers
- 1 reply
- 427 views
Hello, I am creating a condition "comment/replay is posted", but don't understand what is the difference between comment and reply. Related issue - When choosing a comment I can add a forum location filter, and when choosing a reply I can't choose a location filter.
Last reply by Marc, -
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- 2 followers
- 1 reply
- 418 views
Looking for the option to make member profiles viewable to only signed-in members of the community. I know I'm just missing it, but where is it? Thanks! Never mind! I found it with a bit more looking. ACP -> System -> (Site Features) Applications -> System -> Profiles. Then set the permissions by group.
Last reply by Marc, -
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- 1 follower
- 7 replies
- 506 views
Right now, the header/logo on our site links to the forums. Is it possible to set that to link to a certain page in the Pages App? Thanks!
Last reply by Meddysong,
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