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Technical Problems

Run into an issue and need help from the Invision Community Team?

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Subforums

Classic self-hosted technical help

Problems related to your server or other classic, self-hosted edition issues.

Jim M

22,949 topics in this forum

  1. Clover13

    REST API: POST /cms/records/{database_id} failing to create INSERT query properly

    by Clover13

    Possible bug. The POST does work for most of the input I'm passing, but failing under certain cases. Would prefer to PM the details as it's a specific case that is not working and I'm not really sure what is causing it, so best to provide the actual REST POST data and the subsequent query being created by the IPS software that is failing (as seen in the System Logs). Will also provide a working case for comparison.

    Daniel F
    Last reply by Daniel F,
  2. Jelly Belly™

    System logs

    by Jelly Belly™

    I have a 100's of system logs generated via the spam service ? this is the latest one

    Jim M
    Last reply by Jim M,
  3. AlexJ

    PayPal Transactions

    by AlexJ
    • 3 replies
    • 400 views

    Hello, Credit card transactions through PayPal goes in manual approval status. Is their anyway, it can be auto approve? I can't find the setting for it and in past PayPal has IPN set up or something? Any help appreciated. - Thanks.

    Jim M
    Last reply by Jim M,
  4. Meris4x4

    Lazy load turn off?

    by Meris4x4

    Hi, is there a way to completely turn off lazy load everywhere?

    Marc
    Last reply by Marc,
  5. Rob Fielding

    Options missing for user using Ipad

    by Rob Fielding

    Hi, one of my users is using an iPad and has reported there is no Reply box at the bottom of any threads. I use a custom theme but I switched him to the default theme in case it was a theme issue but he says the problem is still there. If he switches to his phone he is able to reply as the options are there. Is this a known issue or do you have any suggestions? Thanks again, Rob

    Marc
    Last reply by Marc,
  6. David N.

    Notifications sometimes one hour late?

    by David N.

    Most of the time, notifications are close to real time. If someone posts something, I get a notification within a few seconds. For the past few days I've started having some notifications (on this site as well as on my site) be delayed, for example this past one was about an hour late:

    Marc
    Last reply by Marc,
  7. Emil 2023

    invision community version 5 cloud

    by Emil 2023
    • 1 reply
    • 417 views

    Hi, when will the invision community version 5 be available for cloud users?

    Meddysong
    Last reply by Meddysong,
  8. HuibSTRA

    Weird time notation

    by HuibSTRA
    • 1 reply
    • 312 views

    We have had the problem on our forum for quite some time that the date/time format is not correct. There will then be a %s, nothing more. I've already searched the support section, but I can't find anything. Can someone help me?

    Jim M
    Last reply by Jim M,
  9. scaz

    [Pages] Block sort by "last updated date" doesn't work ?

    by scaz

    Hi, I try to create a block (in Pages) sort by Last updated date but the block doesn't work. Maybe I missed something (especially since I don't see anyone talking about it) but if I edit a record (regardless of the modified field) the block is not updated (If I change the title, content or anything else the record doesn't go to the top). Can you confirm to me that there is indeed a problem with this? Or maybe sorting by last update doesn't work as I think ?

    scaz
    Last reply by scaz,
  10. Apfelstrudel

    After update to 4.7.16 editor isn't working anymore

    by Apfelstrudel

    Hello, I updated to the latest version 4.7.16 today. But after the update, the editor no longer works. When I try to click on the reply box or the reply button, the editor does not open. I have also noticed in the backend that all editor fields are simply displayed as an empty box (without content). How can I fix this problem?

    Apfelstrudel
    Last reply by Apfelstrudel,
  11. DTL2012

    Sudden influx of posts from Guest users, even though posting for guests is disabled?

    by DTL2012

    Is this a bug or something specific to our installation? It's really proving to be problematic!

    Jim M
    Last reply by Jim M,
  12. Gouzi

    Cannot sent out any email showing ""You have exceeded your messaging limits"

    by Gouzi

    I'm using the invision community server to sent email, but today can't sent out the email error log showing ""You have exceeded your messaging limits" I change sent out quantity from 1200+ to 2 people also cannot

    Jim M
    Last reply by Jim M,
  13. Bernie Hogya

    Sign Up Problem

    by Bernie Hogya
    • 4 replies
    • 423 views

    When prospective Members click on "Sign Up" and fill out the form that appears and press "Create My Account," nothing happens. My Message Board was able to accept new Members up until just a couple of weeks ago. Can anyone help with this? Here is a link to the Message Board: https://ericcarmen.com/forums/ Feel free to try and Sign Up. I checked and double checked all of the preferences but I'm stumped. Thanks in advance. Bernie

    Jim M
    Last reply by Jim M,
  14. VahnPetit

    New member email confirmation not sent/received? [DMARC?]

    by VahnPetit

    **Self Hosted Community** Hi all, Recently, I've been getting several emails from new members saying they did not receive their access. As always, I reply asking if they've searched into all their folders (spams...). And each time, they say they've looked and there's nothing nowhere. So I did the test myself with a gmail email address and... no automatic access email nowhere. PS: I did not seem to have this kind of problem before the Google and Yahoo DMARC mess but maybe it is a completely different reason.

    teraßyte
    Last reply by teraßyte,
  15. Sonya*

    Email issues (this site)

    by Sonya*

    I do not get any email notifications from this site, neither support tickets. The email address is valid and in use daily. I do get notifications from accounts@invisionpower.com but not from noreply@invisionpower.com or support@invisionpower.com Can you please check, if email in my account is somehow blacklisted in your system? Thank you!

    Marc
    Last reply by Marc,
  16. Buttercup

    Not receiving emails

    by Buttercup

    I have enabled for myself to receive an email when I receive a PM on my forum but I don't seem to be getting any. I have checked my junk but nothing there. I asked one of my admins if she gets them and she said yes.

    Buttercup
    Last reply by Buttercup,
  17. Rulex

    Setting a cover for a video is no more possible in the Video Gallery

    by Rulex

    Hello, suddenly we have a problem setting the thumbnail covers in the video gallery and no error is returned. It's simply no longer possible to set the thumbnail images, but the video, itself, is correctly playable by members of our community. The previous uploaded thumbnails are still there and they're all visible. The problem did not exist before the latest update 4.7.16 (update which ran without any issues). We attach a video showing the problem. cover_not_loaded_in_video_invision.mp4

    Rulex
    Last reply by Rulex,
  18. Martin A.

    4.7.16 (This site) Pagination on forums with a sub-forum doesn't "work"

    by Martin A.
    • 4 replies
    • 764 views

    If you go to this link, clicking page 1 in the pagination does not do anything at all. you can go to other pages, but it requires a full redirect, not a smooth content replace with javascript. Scroll down a bit before clicking, and notice how you'll end up on top of the page afterwards. https://invisioncommunity.com/forums/forum/497-technical-problems/page/3/ This will only happen if the forum you view have a sub-forum. Works perfectly fine here

    Stuart Silvester
    Last reply by Stuart Silvester,
  19. Adriano Faria

    Link Filtering (Allow any links) => Moderate = not working

    by Adriano Faria

    This combination to restrict link posting isn't working: Posts aren't help for moderation approval even for groups that can't bypass content moderation. Also tested on a fresh install. Not working. Thank you.

    Adriano Faria
    Last reply by Adriano Faria,
  20. Daniel Attwood

    Consent requirement

    by Daniel Attwood

    Can someone help, I'm getting a Consent requirement? There is no CMP warning in GAM for the OAL Forum. Can we please check that the CMP is firing? It doesn't seem to be on my machine. https://admanager.google.com/21784358039#admin/policy_center/issues/details/site/Zm9ydW1zLm91dGFuZGFib3V0bGl2ZS5jby51aw== Thanks <!-- InMobi Choice. Consent Manager Tag v3.0 (for TCF 2.2) --> <script type="text/javascript" async=true> (function() { var host = window.location.hostname; var element = document.createElement('script'); var firstScript = document.getElementsByTagName('script')[0]; var url = 'https://cmp.inmobi.com' …

    Marc
    Last reply by Marc,
  21. David N.

    Sitemap status = Couldn't fetch (Google Search Console)

    by David N.

    In Google Search Console, my sitemap isn't detected? Under status, it simply says: Couldn't fetch When I submit it manually, Google Search Console says:  Sitemap could not be read

    David N.
    Last reply by David N.,
  22. teraßyte

    [BUG 4.7.16] Incosistent implementation of core extension "EditorLocations::attachmentLookup()"

    by teraßyte

    As per the title, the implementation of the extension's EditorLocations::attachmentLookup() method is inconsistent when you don't allow attachments. No matter how I implement it, or which exception I throw, it won't work for all locations. 1) \applications\core\extensions\core\EditorMedia\Attachment.php (lines 140-156): The code checks if the method exists before calling it. The code checks for 2 exceptions being thrown: \LogicException \BadMethodCallException if( method_exists( static::$loadedExtensions[$map['location_key']], 'attachmentLookup')) { try { $url = static::$loadedExtensions[$m…

    Marc
    Last reply by Marc,
  23. TDBF

    BULK_MAILS_PER_CYCLE Not working as expected.

    by TDBF

    I have set the constant BULK_MAILS_PER_CYCLE to 100, however bulk emails are still being sent out at 400 a time. \define( 'BULK_MAILS_PER_CYCLE', 100 ); Thus my emails are getting temporarily deferred due to unexpected volume. Is this correct or am I missing something here? 🙂

    Cach Doan
    Last reply by Cach Doan,
  24. Allan - TheTechTribe

    OP starts the topic as anonymous, the last commenter name shows as anonymous

    by Allan - TheTechTribe

    When the OP starts the topic as anonymous, the last commenter name shows as anonymous regardless it doesn't post as anonymous in the topic lists Expected: Only show anonymous name when the Last Poster, posted indeed as anonymous. Default template I tested in original theme, however the problem still exists. I disable 3rd party app and plugin first then through test

    Allan - TheTechTribe
    Last reply by Allan - TheTechTribe,
  25. Allen Bradford

    Patch for 4.7.16

    by Allen Bradford

    I just noticed a notice on my Board for a Patch. It says to go to System-Support and apply the Patch from top left box. Ive gone to AdminCP -System-Support and can’t for the life of me find said Patch box. Assistance please.

    Jim M
    Last reply by Jim M,
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