I just ran the latest upgrade. The message box does not open in my forum. This is as usual when I upgrade to the latest version. In the past you have instructed me to clear my Cloudflare cache and that has solved the problem. This time it did not. As a result, I'm unable to post on my board. 

Thanks for your help. 

Fixing the mbstring issue solved the problem. Thanks. 

OK. So I have passed the message that the mbstring extension is missing to the webhost. 

As far as testing for other stuff, I'll hold off on that. Let's see if they can address this first. 

Ah geeze this complicated.  

They said that the error is in your code. 
 

Quote

We have tried changing the PHP version for capitalstool.com to PHP 8, and it was showing the error below:-

Fatal error: Uncaught Error: Call to undefined function IPS\mb_internal_encoding() in /home/capitals/public_html/forums/init.php:558 Stack trace: #0 /home/capitals/public_html/forums/init.php(1603): IPS\IPS::init() #1 /home/capitals/public_html/forums/index.php(12): require_once('/home/capitals/...') #2 {main} thrown in /home/capitals/public_html/forums/init.php on line 558

Please see the screenshot below for reference.
https://hw-screenshots.sea-proxy.windystorage.com/screenshots/2022-11-25_12-50-160750e469-8c44-40d4-8898-e9679f5ff150.png

This error is caused because the function IPS\mb_internal_encoding() is not defined within your code. This seems to be an incompatibility issue with PHP 8 and your code. You will need to check this with the help of your developer and update the code if needed to support PHP 8.

We have reverted the PHP version to PHP 7.4, and the website capitalstool.com is working correctly.

https://hw-screenshots.sea-proxy.windystorage.com/screenshots/2022-11-25_12-59-10cbe2fa3b-00f1-4db6-8cef-c5a1400c907a.png

 

1 minute ago, Marc Stridgen said:

This is actually incorrect. All 4.7 is compatible with PHP 8

Actually step one would be to check your server error logs to see what the issue is.

Thank you. I will pass that along to my webhost. 

OK. Seems like I'm stuck in a loop.  So, I am currently running IP 4.7.1. PHP 8.0 broke it, so I had to revert back to PHP 7.4. And your message says that the newer versions won't run on 7.4. So I can't upgrade. Right? 

I don't have any third party items. 

By the way, I've been with you since October 2000, when the boards were just called Invision, were run on text files, and everything was free. I used to talk to Charles on the phone, and I was here when Lindy came on board. You've come a long way. But I haven't. I'm still just one non tech guy running a little message board for a few friends. 😊 

Now that you no longer offer direct support, I need to be baby talked through this. I don't want to upgrade the board unless I know for sure that it will run, because if it breaks, I can't fix it, and I have been publishing on the web since 1999, long enough to know that the old saying "if it ain't broke, don't fix it," applies especially to software. 

So, you're saying that step one is to upgrade the board? But the message is that it won't run on php 7.4. Doesn't that mean that I can't upgrade the board? How do I break out of this loop? 

Hello:

I upgraded my site to PHP 8.0 via WHM. I got the error

This page isn't working

www.capitalstool.com is currently unable to handle this request.