Verto

I have been able to recover the site. Thanks anyway. For some reason, which I don't know whether to attribute to IPS or the S3 provider, when returning the file storage back to the server, the uploads folder was marked with 666 permissions. Seems a bit diabolical, hahah, but it's true.

Please, I need help urgently, but I can't find any support service and the only thing I can do is to ask in the forum. My website is completely down and I don't know why and I have no way to access the site. Blank page in the ACP and frontend. I did nothing but revert the S3 configuration, back to local storage on the server. I tried setting recovery mode, but it didn't work. The truth is that I am desperate, because several months work is at stake and I have no backup of the current state. The last backup I have is from April 24, but I can't go back to that point because it would lose the work of some developer who has been working, last week, on the templates of some custom applications and add-ons. Please, I need technical support. Thanks

I managed to revert the configuration and in theory, everything now points to the server directory, but it hasn't been fixed. I have this error on the main site and on the ACP: [[Template core/front/global/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme]]] I ran recovery_mode, but it didn't work. Still the same and I have no way to access the acp or recover the website. I don't know if this is covered by support, but it's a delicate situation for me because I don't know what to do. If you could give me a hand from support, in my account details, you also have the access data to my website. Could you take a look at it?

No, it is not solved. I was viewing the cached site in the other browser. But it doesn't actually work. I got this error: IPS\FileException: CANNOT_MAKE_DIR (6) #0 /home/talenta/talentaaurea.org/system/File/File/FileSystem.php(306): IPS\File_FileSystem->getFolder() #1 /home/talenta/talentaaurea.org/system/File/File/File.php(355): IPS_File_FileSystem->save(). #2 /home/talenta/talentaaurea.org/system/Theme/Theme.php(734): IPS_File::create() #3 /home/talenta/talentaaurea.org/system/Theme/Theme.php(4647) : eval()'d code(390): IPS\_Theme->resource() #4 /home/talenta/talentaaurea.org/system/Theme/Theme.php(5511): IPS\Theme_core_css_core_admin___core_css(). #5 /home/talenta/talentaaurea.org/system/Theme/Theme/Theme.php(2659): IPS_Theme::writeCss() #6 /home/talenta/talentaaurea.org/system/Theme/Theme/Theme.php(646): IPS_Theme->compileCss(). #7 /home/talenta/talentaaurea.org/system/Dispatcher/Admin.php(96): IPS\_Theme->css() #8 /home/talenta/talentaaurea.org/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher_Admin->init() #9 /home/talenta/talentaaurea.org/admin/index.php(13): IPS\_Dispatcher::i() #10 {main} I managed to get into the acp and return all the storage I had configured in the S3 bucket to the installation directory. But it doesn't work. I have no way of loading the web correctly or logging into the acp. I have even uploaded all the files from the IPS installation back to the server, in case any of them have been corrupted, but it doesn't work. Truly, I am in a critical situation, if someone can give me a hand I would be very grateful.

Resolved. For some reason, the app was not sending the files to the S3 bucket. I don't know if it's because of some permissions issue or something, because with other apps it doesn't happen. I reverted the configuration to save the files on the server, and everything is working again.

Hello. I have a serious problem with my installation. I was setting up the S3 external storage for an application, and it has all gone down. There is no way to access the ACP or the website. I set the constant recovery_mode , but it didn't work. The storage works fine with other applications and general attachments and images. This is the error message I see when I try to access the site: IPS\File\Exception: CANNOT_MAKE_DIR (6) #0 /home/talenta/talentaaurea.org/system/File/FileSystem.php(306): IPS\File\_FileSystem->getFolder() #1 /home/talenta/talentaaurea.org/system/File/File.php(355): IPS\File\_FileSystem->save() #2 /home/talenta/talentaaurea.org/system/Theme/Theme.php(5517): IPS\_File::create() #3 /home/talenta/talentaaurea.org/system/Theme/Theme.php(2659): IPS\_Theme::writeCss() #4 /home/talenta/talentaaurea.org/system/Theme/Theme.php(646): IPS\_Theme->compileCss() #5 /home/talenta/talentaaurea.org/system/Dispatcher/Admin.php(96): IPS\_Theme->css() #6 /home/talenta/talentaaurea.org/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Admin->init() #7 /home/talenta/talentaaurea.org/admin/index.php(13): IPS\_Dispatcher::i() #8 {main} This is a screenshot of the main page: https://i.postimg.cc/TYjjpNFC/screenshot-497.jpg And this one from the ACP: https://i.postimg.cc/VNJbBKZy/screenshot-498.jpg Please, if someone can give me a hand, I would appreciate it.

In case anyone finds themselves in a similar situation to mine, I will try to explain briefly how I have solved the problem in my installation, following the advice you have given me. I have put the IPS installation in Developers mode, and I have directly translated the title of the application in the topLevel of the furl.json file, for the Blog, Calendar, Gallery and Downloads applications, since the other applications do support the translation, from the friendly URLs configuration of the IPS control panel. For example, the original line in the furl.json file in the data directory of the 'calendar' application was: "topLevel": "events" I modified it as follows: "topLevel": "encuentros" I then rebuilt the version of each modified application, from the applications panel, and disabled Developer Mode. So far it doesn't seem to present any problems. For the third-party applications, I have made a copy in which I modified the furl.json file directly in the .tar file, using 7zip so as not to break the TAR package structure, and reinstalled the application in IPS with the modified FURL, with no apparent problems so far.

Thank you very much for the help and information. Best regards

So, I understand that I could modify the FURL file, since there won't be many updates. And can you tell me if this modification can affect, in any way, the behaviour of the IPS software, or other applications?

I understand. Thanks. In principle I don't plan to upgrade to version 5, at least not for a long time, since I have a very customised community with my own and third-party applications and plugins, and I understand that it will take a lot of time and effort to adapt all that. Bearing in mind that the horizon of my project does not contemplate major updates, at least in a couple of years, approximately how many updates can IPS version 4 still undergo before the end of its development? I ask this question to try to solve the problem by modifying the FURL files, as I understand that, if I do so, I will have to repeat the process with each new update.

Thank you for your help. Do you know if there are any plans to correct this, or if there is a way to be able to use friendly URLs in a language other than English?

Hello, I'm trying to translate the friendly URLs of the community into my website's language, but I'm running into a problem with some applications that I can't translate. For example: The real URL: app=calendar&module=calendar&controller=view&view=overview&do=featured Is by default configured with the friendly URL: https://mydomain.com/events/featured And I'm trying to translate it to https://mydomain.com/encuentros/destacado But when I save the configuration, it gets stored as https://mydomain.com/events/encuentros/destacado, meaning, it shows the translated name of the application as another subdirectory of the application itself, but it doesn't allow me to directly translate the name. This happens to me with several applications, however, with applications like Forums or Commerce, it doesn't happen. Could you tell me what I'm doing wrong, or how I could translate the entire friendly URL?

Yes, thank you. I know, but I wasn't just referring to IPS customers, I was referring to Opentype customers, who are obviously also IPS customers. I am a customer of ALL the products Opentype has for sale on their website. That's why I said that I think their work is excellent, but their treatment of customers is regrettable.

Dear Sir, I sincerely congratulate you on your good professional work, but frankly, your personal treatment of customers leaves something to be desired. Just to clarify. I am not demanding anything nor did I open this topic to demand anything, neither from IPS nor from you. I simply asked how the subscription could be limited, and after the negative response, I commented that I thought it was a pity that it could not be limited. All the rest of this unpleasant discussion has been added by you, I don't know why. So, there you go with your bitter arguments, and I'll find my own life in other places where there are nicer people. Translated with DeepL.com (free version)

For the sake of clarity. Any contract for the provision of services that you conclude in Europe has a legal obligation to define the duration and characteristics of the contract. That is a fundamental obligation of commercial law. It is another thing if you want to establish the duration of the contract for an indefinite period of time, which is also possible and there is no legal impediment to do so. But it is NOT AN OBLIGATION, the obligation, on the contrary, is that the duration of the contract is stipulated. And for the rest, I leave the matter here, because it was not my intention to discuss my motives for asking the question. Best regards

No Sir. That is not true. Throughout Europe you rent a property for a defined contractual period, and then pay month-to-month rent. No one would think of putting a tenant indefinitely in their property. Similarly, and to give another example that is well known to everyone, when you subscribe to a licence for Adobe, you do so for periods of one year, and then pay month-to-month for the subscription. And if you cancel early, Adobe charges the proportional part that remains to complete the contracted time. That's what contracts are for; to secure the interest of the parties.

Forgive me if I don't express myself well, but I use a translator to communicate. I am not looking for a hire-purchase solution. Rather, I am looking for a limit on the number of renewals of a product for sale. I don't know what the commercial regulations are like in your country, but in my country, when you sign up for a subscription, rental, etc., there is an obligation to set a contractual limit on the duration of the contract.

First of all, thank you for your reply and your interest in helping me. I appreciate it. It is a pity that something so important is limited. A subscription is a bit like having the keys to the customer's bank account, and for that reason it should be limited. Personally, I would not subscribe to any service that is not clearly time-limited and defined in its features. Is there any way to set limitations, through a third party application, even if I had to do it myself? The idea of the subscription was so that customers could pay monthly in instalments and not have to pay the more than a thousand euros that the course costs, all at once.

Hello. I am setting up a product for sale in the site shop, with a monthly subscription, as it is an online course. But I can't find a way to limit the number of renewals. My course has a duration of five months, and I would like to charge for the subscription to the course for only five months, but the only option I can find is for the user to cancel the subscription at the end of the course, which seems to me to be an abuse of the customer. Could you tell me how to limit product renewals and subscriptions? Thanks and best regards

Thank you very much for your help. I am very grateful to you. I will see if I can do it correctly. I will let you know. Thanks again and best regards

Hello, I want to create a small application to validate some invitation codes, for customers, in the registration form. But I don't know how to link the form field of my application to the registration form. If you could give me some advice or hints, I would be very grateful. Best regards and Merry Christmas to all

Great. Thank you very much. I was using the method of copying products that were already created, to modify them and thus create a new one, but I did not know that you can not modify the type of product, once created. Thank you very much.

I had not configured the access. Try now to see if you can connect to the web site.

Hi Jim. First of all thanks for your help. I do have access to the ads module. Anyway, I have created an ad to test, and the ad is saved fine and displays correctly. But in the store, I can't select that module.

Hello everyone, I am setting up a community, and I encounter a problem in the commerce module, when I try to create a new product for the store. I want to create advertising packages to sell them in the store, but I can't select the product type 'Advertisement' in the product configuration. Can you tell me if I need to configure something to be able to activate the sale of ads? Thanks and best regards.