Thiago Fagundes
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Thiago Fagundes's Achievements
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Solved! Thanks a lot for your swift reply and action, Mark. Cheers!
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Did it!
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Mark H reacted to a post in a topic:
Don't know my AdminCP password after converting to paid cloud plan
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Ok, just did it.
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Thanks again for the clarification. I have an external e-mail service and I'm able to view/edit the MX Records. What information do you need from my side to enable my domain e-mail working? Meanwhile, I have changed my e-mail here to another one.
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Hi Mark, thanks for the fast reply. You mean that my community e-mails will not work if I use a custom domain? So if a member uses the "Forgot my password" functionality, he/she will not receive any email?
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Hello, I have not saved the trial password as I did not understood it was in fact my AdminCP account password. Now that I have upgraded my plan, I'm locked out of my own community. I have already tried the "I have lost my password" but that for some reason does not seem to work as I have not received any e-mail. It's not in spam. What can I do? Thanks, Thiago
