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Susan C.

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  1. Thanks
    Susan C.
    Susan C. reacted to Jim M in Reactions disappeared - only show on mouseover   
    Please disable any third party applications/plugins and switch to an unmodified theme to see if that helps. If not, please provide us access:
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 
    We look forward to further assisting you. 
     
  2. Like
    Ravion
    Susan C. got a reaction from Ravion in Featured Topics NOT showing in "Currently Discussing..." at top   
    Clearly still a total newbie here! I didn't realize that was a block I somehow put in somewhere along the way... AND COULD ACTUALLY CONTROL 🤦‍♀️! Thank you for the help @opentype and @Marc Stridgen
  3. Like
    Ravion
    Susan C. got a reaction from Ravion in Featured Topics NOT showing in "Currently Discussing..." at top   
    I have run into a bug where only topics located in certain forums will pop up under "Currently Discussing" when they are set to be featured.
    I've created topics and tested this again and again.
    I create the topic. Set the topic to be featured I see the green star. It does NOT show up under Currently Discussing (even after refreshing and waiting until the next day....) When I take the topic and MOVE it to other known forums where I know where featuring works... it pops up right away under "currently discussing" I am SO confused!
    I looked around to see if this is a setting and I don't recall creating forums differently from each other for this to happen....
    Is there a setting I'm missing here!?
     

  4. Like
    Marc Stridgen
    Susan C. got a reaction from Marc Stridgen in Featured Topics NOT showing in "Currently Discussing..." at top   
    Clearly still a total newbie here! I didn't realize that was a block I somehow put in somewhere along the way... AND COULD ACTUALLY CONTROL 🤦‍♀️! Thank you for the help @opentype and @Marc Stridgen
  5. Thanks
    Susan C.
    Susan C. reacted to Marc Stridgen in Featured Topics NOT showing in "Currently Discussing..." at top   
    As mentioned above, please check what filters you are using. It does sound like you are checking that though, based on you creating repeatedly. In that case, please ensure your site is fully up to date and test again, then ensure all access details on file are up to date
  6. Thanks
    Susan C.
    Susan C. reacted to opentype in Featured Topics NOT showing in "Currently Discussing..." at top   
    What are the settings for this block? Is it maybe limited to only show featured records from some forums?
  7. Thanks
    Susan C.
    Susan C. reacted to Marc Stridgen in Calendar events gone   
    Yes, this is still an open issue at present
  8. Like
    Susan C.
    Susan C. reacted to Marc Stridgen in Can a gallery album be shared?   
    Of course, if your site is not viewable by guests, it is not viewable when sharing. That would be the same for sharing any item of content
  9. Thanks
    Susan C.
    Susan C. reacted to Marc Stridgen in Can a gallery album be shared?   
    At present you would indeed just share the link. I have added a suggestion internally for this however
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