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Kim Werker

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Everything posted by Kim Werker

  1. Apologies! And thank you for the speedy response!
  2. Hi @TAMAN, When I try to go to Marketplace to upgrade the theme, the Marketplace won't load and I get the error, below. The theme is working on the front end, but I couldn't download the 4.5-compatible version before upgrading, and now I don't seem to be able to upgrade through the new Marketplace interface. UnexpectedValueException: (0) #0 /var/www/html/105104/applications/core/modules/admin/marketplace/marketplace.php(737): IPS\_Theme->getTemplate('marketplace') #1 /var/www/html/105104/applications/core/modules/admin/marketplace/marketplace.php(99): IPS\core\modules\admin\marketplace\_marketplace->_customHeader('128d07d78d006ad...') #2 /var/www/html/105104/system/Dispatcher/Controller.php(101): IPS\core\modules\admin\marketplace\_marketplace->manage() #3 /var/www/html/105104/applications/core/modules/admin/marketplace/marketplace.php(40): IPS\Dispatcher\_Controller->execute() #4 /var/www/html/105104/system/Dispatcher/Dispatcher.php(152): IPS\core\modules\admin\marketplace\_marketplace->execute() #5 /var/www/html/105104/admin/index.php(14): IPS\_Dispatcher->run() #6 {main} Thank you for your help on this! I hope I didn't upgrade too hastily.
  3. So sorry I forgot to reply here. That worked, @batarjal. Thank you!
  4. Hi again, @batarjal. I've installed the May 5 update, but am still encountering some issues. One is that in the Patreon widget that invites people to become a member, it's listing an outdated current number of patrons (it was outdated both before and after I installed the update). Also, in the ACP, every member listed in the Patreon section has their status indicated as "api error". I have a "test user" account set up that I believe I gave you access to several months ago, if that will help? Thank you, in advance!
  5. Hi @batarjal. I'm starting a membership drive tomorrow (https://community.kimwerker.com), and wanted to check in about whether the speed with which a user's permissions change after they connect Patreon can be sped up? Several members have told me it takes several minutes for this to happen, which they interpret as a failed connection since it doesn't give them immediate access to to the Patreon-exclusive site features. Also, in looking at my list of Patreon members in my AdminCP, every member is listed as status "pending", and their Tier information is not listed. Is it possible to fix this? Thank you!
  6. Hi @batarjal. Checking in to see if you have an idea of when fixes might be pushed out? I'm having to walk a lot of my members through the bugs, both when the connection doesn't work right away, and for people trying to do it on mobile who don't see the option at all. I'd really love to stick with the plugin, but if it doesn't work I'm going to have to work around it, which I'd really like to avoid.
  7. Hi again. I have a user who's reporting the Connect Patreon Account option is not appearing on iPhone: https://drive.google.com/file/d/1UeNiA_X8jGYde2BSAQ6NZhGlQVy8wvuj/view She's since connected using a different device, but received a confounding message on the site: https://drive.google.com/file/d/1fiFysiNy2K2q6tvaRf-gLLmSgsN1lpRC/view First, Kim is not her name (it's mine). Second, she's for sure a Patron. Any help ironing this out would be much appreciated. Building this site is a major part of our Patreon campaign. :) Thank you!
  8. Thanks! I'll keep an eye out for it.
  9. @batarjal I'm not sure what to make of the error, but I have a bunch of these: uncaught_exception RuntimeException (0) LOCATION_UNKNOWN #0 /var/www/html/f285358/system/Member/Member.php(153): IPS\_Session::i() #1 /var/www/html/f285358/system/Text/Parser.php(104): IPS\_Member::loggedIn() #2 /var/www/html/f285358/system/Text/Parser.php(3773): IPS\Text\_Parser->__construct(false, NULL, NULL, false, true, true, NULL) #3 /var/www/html/f285358/applications/patreonintegration/sources/Parser.php(103): IPS\Text\_Parser::parseStatic('I'm\xC2\xA0<a href="h...') #4 /var/www/html/f285358/applications/patreonintegration/sources/Campaign.php(49): IPS\patreonintegration\_Parser->parseCampaign(Array) #5 /var/www/html/f285358/applications/patreonintegration/sources/Campaign.php(77): IPS\patreonintegration\_Campaign::updateCampaign() #6 /var/www/html/f285358/applications/patreonintegration/tasks/UpdatePatreon.php(16): IPS\patreonintegration\_Campaign::update() #7 /var/www/html/f285358/system/Task/Task.php(255): IPS\patreonintegration\tasks\_UpdatePatreon->execute() #8 /var/www/html/f285358/system/Task/Task.php(224): IPS\_Task->run() #9 /var/www/html/f285358/applications/core/interface/task/task.php(62): IPS\_Task->runAndLog() #10 {main}
  10. @batarjal I'll look into it, though I am also getting an error that UpdatePatreon is regularly failing (it looks like the other Patreon tasks are running just fine):
  11. Further to my previous post, first thing this morning I got this alert on my site: Maybe this is related to users' trouble connecting Patreon?
  12. Hi! I've just got my community up and running, with the plugin all set up. I've had some users connect Patreon no problem. One said it took a couple of times refreshing the site for the connection to show up. But one user reported the following: Any ideas? And thank you! This plugin is what made me decide to use Invision for our community. So far, it's all amazing! ETA: I haven't upgraded to 4.4 yet.
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