Anonymous IPB User

Hello,

I purchased the blogging system, but it's not showing up under applications and I am not sure how to get it installed. 

I don't know if this has been mentioned yet, but it would be nice to have an easy way of finding moderated posts that need to be approved. It would be nice if they were shown in the "view new content" as highlighted.

social groups are becoming a must have as so many vB and BB users are hopping in :)

Ya, I was really hoping they would have included the groups in IPB 3.0, but so far it doesn't appear as if they will include the groups feature.

My Personal list

1) Better lightbox with Download and drag features.

2) User browsing this forum in global view (like vb forum)

3) Possibility to create custom Furl by ACP -> like -> [url="http://www.mysite.com/category-name/forum-name/topic-name.html"]http://www.mysite.co...topic-name.html[/url]

4) An integrated and official Google Sitemaps tool.

5) Ability to setup where blocks show (forum view, topic view...)

6) Ability to setup (ucp settings) what forum show or block in "View new content"

7) User Referals

8) Reputation logs, user can add some text to motivate +1/-1

9) Newsletter, admin can create many NL and user can setup (ucp setting) the NL subscriptions.

Those are some excellent suggestions!

I would love to see more attention put into the reputation system. Some suggestions:

1. Make people spread reputation around before being able to give the same person reputation again and allow the admin to set the number needed before they can give the same person rep again in the ACP.

2. The ability to disable a specific members ability to give reputation.

3. The ability for the admin to be able to change someones specific post reputation. I have had members accidentally give a member a negative point and they wanted to change it, but as an Admin, I am unable to do so.

4. The ability to leave comments about the reputation that only the person receiving it can see.

5. The ability to see where you got your reputation point from, and who gave it to you. Even better would be to have a setting so you can allow people to only see who gave them positive of negative reputation.

I am interested in IP.Chat for the community hosted on my own server. Is this solution only for hosted Communities? Can you tell, what is the timeline for the first release?

Great questions, and I am in the same boat.

haha, I had that error a few times too, but my goal was to prune the forum. It would be nice if the prune button went straight to the prune option.

For a long, long, long time (version IPB2+ onwards) I have had the problem of "new content" not always showing up everything or anything when I click through to read new topics and posts that have been created from when I last visited the board. I read in IPB3 all this was to be redone to improve/fix this problem and also make it better when logging in from different machines (like at home or work for example). You can imagine my disappointment this morning when I checked my board and I had a number of new topics and posts but when clicking "new content" all I got was, "Sorry, no new content found."

So whats the deal, when is this ever going to be fixed fully because it is the most annoying and frustrating feature in IPB that has never worked properly since day dot?

Ted.

Same thing happens on my 3.0 forum, and if I click on view new content again, the new content will then show up. I submitted a ticket and they said they were aware of the issue.

Huh?

I believe he is referring to:

Am I the only one who's getting the pagination of this topic backwards on topic view?

Is it because of the browser of the person who created the thread?

No, it's the same for me too.

It means that proper manners are ingrained in you early in your childhood and reading a few pages on a discussion forum won't change that.

Again, you are nothing more than a hypocrite due to the fact that you talk about manners while flaming the guy your talking too. In addition, if you read back you will actually find the shocking fact that you were the one to start flaming others while talking about manners and courtesy. Perhaps you are the one who missed some key early childhood development?

So are there any specific issues IPS can address for you?

I am not sure how one could resolve a problem they say doesn't exist. You admit customer support has been slow, and I would say awful, but if you don't think so, perhaps there is no solution. I have nothing against you personally, the fact is I see customers who have been flamed just like I have in this thread for voicing their opinion. This thread should actually serve to highlight what I said in my second post. You allow people you affiliate with to flame your customers. You consider this good customer service?

The fact you think my position is contradictory is why I think it's pointless to argue further. Unfortunately for you and I both, I'm stubborn. If you think saying thank you some how negates the fact that you paid for that service then there's little I can do with words on an internet discussion forum.

I am stubborn too, hence why I am still posting in this thread too. I never said saying thank you negates the fact that you paid for a service. Perhaps you want to explain more of what you mean when you say "there little I can do on an internet discussion forum". I am not sure I understand that part, but I think I do, but rather than make an assumption, I will let you clarify yourself.

bfarber is not a support technician

But he is a techie correct? And how about Jason?

@ bobage24

You talk about their lack of customer service and how they don't listen? I'm not used to my ideas being taken seriously but just the other day when I mentioned about adding something (thinking v3.0.2 or later), a few hours later, a reply was made saying it was done. Simple but useful feature that I thought of and so I mentioned it and poof, it got added into 3.0.1 in the blink of an eye almost.

Anecdotal.

In all the posts you've made, one thing is rather evident and Charles pointed it out. You seem to have a chip on your shoulder. If you have specific issues that are upsetting you, then just name them in a non insulting way.

Please be specific or quote where I had a chip on my shoulder in the first two posts. I simply responded to the type of posts I knew were coming, personal flames.

You claim that posts that complain about service get deleted?

Describe some of those threads that you're talking about.

They are gone, and they were from customers who were unhappy with how IPS was responding to tickets. One I saw was locked called vapourware or something like that, which a customer was complaining about many things.

The long time it took for them to address your issue?

If you want to prove it, then post all the details about it. Charles even told you that when you posted here about the situation, you didn't do anything wrong because sometimes they overlook a ticket and that's a good way to get their attention. Personally I would have called and reported the matter as being an emergency because if your site is unusable, then that's definitely an emergency.

I have posted the details about what happened already.

What else is bothering you? Charles has invited you to contact him if you have any issues so that he can try to fix it for you. He's invited you to email him, PM him and I think even invited you to post it here, that way he'll know what's bothering you (specifically) so that it can be addressed. If something is bugging you, open up about it, perhaps it's something of a misunderstanding or a mistake made that Charles or someone else could clear up for you so that you know that there are no hard feelings.

I did this in the ticket I submitted to IPS, and Charles just agreed to disagree. I will admit, I am upset that I am stuck with IPB after paing hundreds of dollars. I wish IPB would refund my money so I could go with VB.

When did I ever say anything contradictory to "you pay for a service and you expect the service you pay for"? Please, point me to an example. I never said you shouldn't expect a service you paid for. You're grasping at straws here.

Your entire position is contradictory, which is why it's so ironic. You talk about manners and courtesy while insulting they guy your talking to. I think you're the one now grasping at straws. I thought you said this post wasn't even worth responding to anymore?

Ah alas, I figured you would have to Charles, that's alright...

Yes, I guess you have to act like an adult to post here, which is nice to see.

I have a feeling that most of those on the forums are team-leads, or something similar. The higher-ups that can deal with end-users and the general community, rather then the back-stage techies and support staff that have their fingertips bandaged from the amount of typing they do... I would go farther into this but I think this is all I truly want to say at the moment (dont care if Charles removes this either:)

So Brandon is not a techie or support staff? How about Jason (who usually does an excellent job I must add).

[quote name='G

:huh:

Perhaps it's the long work days that are getting to me, but my brain is failing to comprehend the fact that I'm even having to argue this. I'm not preaching "love and kindness", I'm preaching what you evidently missed in your childhood. No, I'm not advocating you thank a company for failing to provide a service. I'm encouraging the use of manners when interacting with another person, the ones you seem to fail to grasp. It's rather pointless arguing any further.

I could tell your mind was having trouble because you can't even comprehend the basic way the world works. It's really not that difficult, you pay for a service and you expect the service you pay for. Where are you having trouble with this? And, don't you see the irony of your constant rambling about manners and kindness when interacting with others all the while you personally insult them? This makes you a hypocrite.

Do you have anything productive to add to the community?

What community are you referring too, these company forums?

As Charles said, you're the one not responding to your own tickets, so how can IPS deal with that, when they get no feedback from you, who is having the issues in the first place?

Since Charles is posting about our personal tickets on the public forum, I guess I have to respond. One cannot respond to a ticket which suggests that you are wrong and that we just don't see things "eye to eye". There is nothing to gain by responding to such a response.

Yes, as I said, you have no open tickets. You have two awaiting customer response that you choose not to reply to. So... not sure what we can do about that :lol: I mean you said you wouldn't reply to a ticket waiting customer response so ... I mean... well I don't know what to say to that.

Your tickets suggest that we just disagreed and would agree to disagree, so what was there to respond to? :lol:

The issues you raised in the ticket you submitted boiled down to you don't like how I (as in me personally) reply to things on the forums. Maybe you think I have been rude or something but I never mean to come off that way. Again, not sure what to do or say to make you happy with me or like me. It's just... again I don't know what to say to that.

I have noticed a lot of rude posts from staff, hell just look at the sarcasm in your posts in this thread. I have nothing against you personally, but rather how many of your staff responds to paying customers.

As for "staff should be responding to tickets" you will note that support staff does not often post on the forums. They focus on tickets. In fact, several of our support staff are not even in the "IPS Staff" group on these forums so they do not get PMs which are often distracting to tickets.

I see the majority of the ones I interact with on the support side posting in these forums. How do you think I got their attention on the forums to fix my problem?

Here's what I see when read comments and the way of thinking that you have made very clear. Slavery. You think that if you pay someone money, they become your servants to use and abuse because "it's their job". That sort of mentality has done nothing but caused problems and I can tell you right now, you show that sort of attitude in the real world and there are businesses today that will politely ask you to leave the premises before they call for security (or the cops) to escort you away. If you throw a temper tantrum to the police about how you are paying the business to kiss your tail, then they'll just throw you in jail for disorderly conduct. Show that same attitude to a judge and I can assure you that you'll be in for a really harsh lesson about kindness and respect.

haha, slavery, now your reaching or being disingenuous. I said countless times in this thread PAID, so your entire post is moot.

As the saying goes,

Wow, now that is original. Time to go back role-playing, I think. Have anything productive to add to this thread?

The world you're describing is very dull and quite frankly one I wouldn't want to exist in. All transactions between people are motivated by some ulterior motive - monetary based or not. Whether someone did it because they wanted their good deed for the day or because you paid them money doesn't change the fact that they performed some sort of service for you. According to your logic, any exchange involving goods or services for money would be pure business with no personality. Sounds boring, doesn't it? We'll take IPS as an example, but it goes for any company. You paid them money, they gave you a license to use their product and access to support. You're even. Anything else from you or IPS is icing on the cake. Those "I apologize for the wait", "I hope you have a good weekend", "Please let us know if there's anything else we can assist you with" statements, you didn't pay for them did you? Just because the world is run on money doesn't mean you can't show a little humanity.

I find it rather funny that you preach about all this love and kindness while participating in a flame war. Either your a liar or a hypocrite. Which is it? Actually, in the real world, you pay for a service and expect a service. Would you thank dish network if you paid them for their service, and they didn't deliver the service or provided poor service? Honestly? Or can I even expect honestly since you are either a liar or a hypocrite.