cualupe

9 hours ago, Gary said:

So all of your issues have now been resolved? 🙂

My site falls in and out of HTTPS to HTTP sometimes so my host added this to htaccess:

RewriteEngine On
RewriteCond %{HTTPS} !=on
RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
RewriteOptions inherit
RewriteEngine on
Header set content-Security-Policy: upgrade-insecure-requests

However, this code added in htaccess causes all kinds of issues in ACP.

Is there another way to ensure the site remains always https?

Delete that comment I fixed it, it was a htaccess issue

I just tried to install this from Marketplace in my IPB.

It's listed in the section 'Applications not currently installed'. Then when I click the install + next to it I get thid:

 Sorry, you do not have permission for that!
2C133/4 The application you are attempting to install appears to be installed already. To reinstall the application you must first uninstall it.

What do I need to do to get it working? IPB 4.7

14 minutes ago, Randy Calvert said:

When you are running PHP8…

Have you confirmed your version of PHP8 meets all of the system requirements (aka run the compatibility checker while actually running PHP8).

While running PHP8, have you used the tool in the support section of your ACP to disable all third party plugins, applications? 

Most often people find it’s a 3rd party application that causes problems. 

I ran the check with PHP 8 live and it was all green ticks. I can't access any of the site including ACP because the page is just blank. I have no 3rd party applications installed or active when testing this (they were all deactivated when I ran the manual upgrade earlier in this thread).

Just now, Gary said:

So all of your issues have now been resolved? 🙂

No, the main issue is PHP8 causing a blank site which is yet to be confirmed as a server or software issue.

I think I've randomly just solved this. It looks like Google is trying to load an ad in there. omfggggggggggg

10 minutes ago, Jim M said:

You would need to work with your theme author for assistance. Customizations are outside our scope of support. 

This is the default IPB theme. Didn't you guys author it? I followed an IPB guide to change the banner from solid colour to an image.

22 hours ago, cualupe said:

Sorry to continue like this but I need to get these fixed. The header image seems to explode when opening sections of the forum:

 

This is how it should look, as when loaded on the homepage:

I followed an official guide for this which said to add this css:

 

@media screen and (min-width:980px){

    #ipsLayout_header header{
      background-image: url('{resource="headerv3.jpg" app="core" location="global"}');
      background-size: cover;
      background-position: 50% 0%;
      background-repeat: no-repeat;
    }

It works sometimes but other times blows up the image like the screenshot. How can I stop this from happening please?

Can you please give some direction on this issue?

4 minutes ago, Jim M said:

You would need to run the compatibility script after you change to PHP 8. It will only run on what version is set. 

I tried that also, it just made the PHP version go to a green tick. But the site was a blank page.

You will not be able to run more than 1 software in a folder as many have conflicting folder/file names.

Only IPB runs in there. I just mean that I didn't add those files. They also didn't appear to be causing issues as the problems were fixed with a htaccess update before you removed those files.

If you need to compare what is in our software, you can download a full set of files from the Client Area.

I upgraded the forum this week by downloading and uploading the entire software package, so can 100% confirm I have all the correct files.

To upgrade to PHP 8, I’d advise using our compatibility checker script to ensure that you have all required modules enabled and uninstall any incompatible third party applications and plugins with PHP 8 or upgrade them. 

I have the compatibility script already and everything is green ticks except for the PHP version.

But changing php to 8.0 = blank page instead of the website

17 minutes ago, Jim M said:

You had 2 files called "default.php" and "default.html" uploaded to your installation directory. Your server might have been loading this file in conjunction with our software as it is a default document name (index and default are reserved file names). Please do not upload custom scripts with reserved server file names or you may receive unintended results. I have renamed this "default.php.rename" and "default.html.rename" for you to rename something else.

Thanks. The issue I have is there's more than 1 site installed in the main directory and it's hard to keep track of what relates to what else. Was there a clear indication those files related to IPB? I don't want any other sites to have issues with changes like that.

The htaccess clean out seems to have sorted a few of the ACP loading issues.

The issue that remains is being able to upgrade to PHP8+

21 hours ago, cualupe said:

Sorry to continue like this but I need to get these fixed. The header image seems to explode when opening sections of the forum:

 

This is how it should look, as when loaded on the homepage:

I followed an official guide for this which said to add this css:

 

@media screen and (min-width:980px){

    #ipsLayout_header header{
      background-image: url('{resource="headerv3.jpg" app="core" location="global"}');
      background-size: cover;
      background-position: 50% 0%;
      background-repeat: no-repeat;
    }

It works sometimes but other times blows up the image like the screenshot. How can I stop this from happening please?

Also this issue remains. Not sure why this is happening.

I'm on IPB 4.7.3 using PHP 7.4.32 which means I meet all the requirements.

A week ago when these issues started happening 4.7.4 didn't exist for clients.

I have updated the FTP credentials in client area.

I just added a clean htaccess with the IPB code and tried to switch to PHP8.0 and the page loads blank. Some of the loading issues in ACP have ceased though, but I can't upgrade without PHP8.0

Is it fine to run this version of IPB on PHP7.4? If so then it's all setup, there's no addons or plugins activated and I have several errors loading items of the ACP. There doesn't seem to be a NEED to use php 8.0 or 8.1 yet.

With this, is it possible to review why there are still so many areas of ACP not loading, or pushing me into a login/auto logout/log back in loop?

You think all these random errors and items not loading and some sections working is entirely htaccess related? Even when there's nothing in there but the required IPB code? Is someone in the admin team able to just login (details are added in client area) and see for yourself the weird loading issues in ACP?

2 hours ago, Jim M said:

I'd advise renaming that .htaccess to .htaccess.old and seeing if this improves your ACP access as something is currently wrong on your server preventing this to load.

I tried a fresh htaccess with just the default stuff in it and the entire website 500 error'd

Can an admin please log into my installation and check these issues?

Most of the things I'm trying to fix it opens a small window and tells me to log in again, then when I log in it logs me out then the loop starts again. I can't actually access parts of ACP due to this.

16 minutes ago, Chris027 said:

Can you access AdminCP to look at the log when 8 is enabled?

When 8 is enabled the entire website is just a blank page. I've googled and found a few other people having this issue but found no solution. My web host told me the site is not compatible with php v8 but they aren't very good support agents. Even the IPB installation has a warning telling me to upgrade the php version.

I already use the default theme and have nothing enabled as it was all disabled to do the manual upgrade from an older version.

1 minute ago, Chris027 said:

Which version of IPS?

I just finished manually installing the latest version on hosted server. So the latest version I assume 4.7.3

Also the banner doesn't appear on mobile at all

I am trying to upgrade from 7.4 to 8.0 and my site just loads a blank page.

I used the current php checker tool and everything has a green tick. But I have to revert to 7.4 for the site to load.

How can I fix this? Or is it ok to stay on 74? There's many warnings telling me to use 8.0 but it kills the site

Sorry to continue like this but I need to get these fixed. The header image seems to explode when opening sections of the forum:

This is how it should look, as when loaded on the homepage:

I followed an official guide for this which said to add this css:

@media screen and (min-width:980px){

    #ipsLayout_header header{
      background-image: url('{resource="headerv3.jpg" app="core" location="global"}');
      background-size: cover;
      background-position: 50% 0%;
      background-repeat: no-repeat;
    }

It works sometimes but other times blows up the image like the screenshot. How can I stop this from happening please?

Another issue is I'm trying to delete items and they don't delete.

Old themes that appear in the themes section. I added an Achievement Rule but then wanted to delete it. I click delete, refresh the page and it's still there. How would this be fixed?

I'm in that section of ACP and again I am having a never-ending loading circle

There is a whole bunch of stuff in htaccess but I'm not sure what is related or can be edited/changed. I'll add the content from the downloaded file. There was an older version in there (I could tell because webp wasn't in there).

What should I be looking for that would cause these loading issues?

Another issue, clicking 'Start new topic' from the main page opens a box that includes the entire website in it, and the dropdown box doesn't work: