Invision Community has had a question and answer mode for a good few years now.
This mode transforms a forum into a formalized way to handle your member's questions. Members can upvote answers, and the topic starter and your community management team can mark a reply as the "best answer".
This is great when you want to add rigour to specific forums which encourage your members to find solutions.
The existing "QA" mode
But how about a way to mark a topic as solved without transforming the look and feel of the forum?
We get asked this a lot.
Happily, it's now a feature just added to Invision Community 4.5! Those with a long memory will recall we had something very similar way back in Invision Community 3.
The new "mark as solved" feature
This new feature allows the topic starter or your community management team to mark a post as the solution. This highlights the post within the topic as well as adding an icon to the listing views.
The green tick notes that the topic has a solution
In addition, it also increases the member's solved count, which is displayed under their name in the post and even in a draggable widget that shows members with the most solutions. We have also added a new filter to the existing post and topic feed widgets to allow only items with a solution to be shown, so you can create a "Recently solved" feed.
The new widget
Finally, a notification is sent to the author of the post that is selected as the best answer, so they're made aware that their helpful content has been spotted.
Let your members know their content was useful
We hope you enjoy these changes and look forward to allowing your community to find answers quickly, and to reward the members that provide them.
We are working hard to get Invision Community 4.2 ready to go! If you have not been following this upcoming version, check out the details:
Over the last month we have released several beta versions and feedback from those that have chosen to jump in on the beta has been great. We really could not be happier. Feedback has included amazement over how stable the beta is to reactions from community members enjoying all the new features.
Everyone here at IPS is very excited to get the full release out so everyone can enjoy it. Not everyone is comfortable using beta releases .
Back in March when we first announced 4.2 was coming soon we said that it would be out in mid-2017 and we are still on track for that. Be sure to keep an eye on announcements for the full release expected in the next 3 - 4 weeks.
We really hope everyone is as excited as we are about 4.2's full release. Based on the feedback from those already using 4.2 beta on their live sites we really think this will be a huge hit with your community.
