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Apfelstrudel

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  1. Like
    Apfelstrudel reacted to Rikki for a blog entry, Web push notifications, native sharing & offline support   
    As we approach the release of Invision Community 4.6, I wanted to take you through some improvements for using Invision Community on a mobile device.
    Web push notifications
    For some time, we've used the local browser notification API to show users notifications. There's a big drawback though: users had to have the site open in a tab for these to work. This is particularly problematic for mobile devices.
    In 4.6, we've added support for the WebPush API, which allows sites to push notifications to users' browsers & devices even if the site isn't open - or even if the device is asleep.
    We already have support baked in for push notifications via our beta mobile app, so we've piggy-backed on that system and expanded it to support browser-based push notifications.

    Choosing push notifications
    For users, it's a simple process. A little while after joining a community they will prompted to accept notifications from the site when they open the notification list dropdown (or they can opt-in any time from the notification settings screen). After accepting, they will be able to choose a "Notification List + Push" option for any of the available notification types.

    Push notifications enabled
    Existing users, who may have already granted permission to the site in the past, will be re-prompted to accept push notifications upon logging in after the 4.6 upgrade.
    Push notifications typically show on the homescreen of a phone or in the notification tray of a desktop computer, so receiving dozens of notifications could be overwhelming. For that reason, Invision Community will automatically merge related notifications - for example, multiple mentions from the same topic, or multiple new topics from the same forum.

    Grouped push notifications
    And, of course, users can stop push notifications across all of their devices with a single click if they want to opt out.
    We're excited about the engagement potential of push notifications, since they allow you to immediately reach users who aren't currently on your site - a job previously left to email alone.
    On the subject of notifications, one more thing: we've heard your feedback about notifications for new replies/mentions being merged with notifications for likes/quotes, and will be separating these two types into their own permissions in 4.6. We're acutely aware that making notifications annoying results in users turning them off, so we're always looking to ensure there is a reasonable balance.
    Splash Screen Images
    When you add a website to your phone's desktop, it appears like a native app. Tapping to launch the site can show a blank screen for a few seconds while the website is loaded. Fortunately, you can now set a 'splash' image in the Admin CP which is shown when launching the app.
     

    Sharing using native share options
    Another enhancement coming in 4.6 is the addition of the device share sheet when sharing content from within Invision Community. Users will now see a "More Sharing Options" button (providing their device/browser supports the underlying API) which, when tapped, will open the device share sheet. The options available depend on the device, but typically include actions like sharing links in WhatsApp, posting to Facebook or creating a note.

    Offline support
    With a larger share of users now using mobile devices for most of their browsing comes the problem of patchy phone signal and internet connections dropping out. For a dynamic web-based platform like Invision Community, it's difficult to offer much in the way of full offline support, but starting in 4.6 we will present a branded offline page to users when they have no internet connection and try to access the community.

     
    We hope that you are looking forward to these PWA improvements coming in Invision Community 4.6!
  2. Like
    Apfelstrudel reacted to Rikki for a blog entry, New: Richer Embeds   
    This is an entry about our IPS Community Suite 4.2 release.
    You are probably already familiar with our content embedding feature in IPS Community Suite. When a link to content in the community is pasted into the editor (e.g. a topic, or a post, or a gallery image, etc.) it is automatically expanded into a preview of the content, usually with an accompanying image, allowing users to click through to that content if they are interested.

    An embedded Gallery image in IPS Community Suite 4.1
    While it has proved a useful feature to members, each embed used essentially the same structure - a small thumbnail on the left, a title, and a few lines of text. This works fine for topics, but isn't ideal for other kinds of rich content that might be posted.
    In IPS Community Suite 4.2, we greatly improved upon our embedding handling, giving every type of content within every application its own customized embed style, allowing that content to be displayed however works best. This means larger high-res previews of Gallery images, a button to download a file right from the embed for Downloads files, showing a map for Calendar events, and so on. We worked to keep a consistent overall style between apps, but allow each to display its own relevant information.
    For users, things will work exactly as they do now - they simply paste a link to content, and it will continue to expand automatically. The changes are also backwards compatible. Any existing embeds in your community will automatically show the new styling you see below - no rebuilding necessary.
    So with that in mind, let's take a look what the new embeds look like! I won't show every single embed here because there's a huge number, but I'll try and give you a feel for how we approached the embed styles for each app.

    Gallery Image

    Comment on a Gallery Image

    Gallery Album

    Forum Topic

    Downloads File

    Review on a Downloads File

    Calendar Event

    Comment on a Calendar Event

    Commerce Product

    Record from a Pages database
    I hope that gives you a good overview of what to expect when your users try out the new embeds for themselves. As always, please share your feedback in the comments below!
     
  3. Like
    Apfelstrudel reacted to Matt for a blog entry, New: Promoting Content   
    There are many strategies for growing your community, such as newsletters, mailing lists and advertising on other sites.
    IPS Community Suite 4.2 puts a new tool at your disposal: promotions.
    There’s no denying the popularity of social media. Worldwide, Facebook has 1.86 billion users active monthly. Every day, millions of people are using Facebook to speak with friends, to talk about their interests and to find new people to connect with.
    Of that 1.86 billion people, a good portion of those are actively discussing topics your forum covers. There is a huge opportunity to tap into social media to join in the discussion and to promote your community and provide a venue to carry on the discussion.
    For a while, we’ve had social media log in extensions, which means that your users can sign into your community simply by clicking a relevant button. We’ve also had the ability to share things to a personal Facebook account. These tools are great for your users, but how do they help you, forum owner?
    IPS Community Suite 4.2 introduces a way to promote your content directly to your brand’s Facebook page and your brand’s Twitter account.
    You can curate fun and engaging topics and share them. The workflow is simple. Simply browse your community and queue up interesting topics, comments, gallery items, blog posts or database articles for posting throughout the day to your brand’s social media accounts. You choose the schedule, the hashtags and the wording to send.
    Let’s look at the feature set in more detail.
    Your first stop is to set up the feature from the admin panel. The system will guide you through the necessary steps of connecting your Facebook and Twitter accounts. Once Facebook has been set up, you can select any page that you are an administrator of on Facebook.
     

    The admin panel also offers scheduling options and permissions.
     

    You can pre-set the times for when content will be posted. Facebook and Twitter both have analytic tools to determine when your visitors are most frequently online. A good tip here is to set the time to a slightly odd number, so 11:45am is better than 12:00pm as you are likely to catch the attention of someone waiting for lunch, or a lunchtime meeting.
     

    You have full control over who can promote items to your social media accounts. You can specify by group or pick individual members who may not be in those groups.
    Now that you’ve set up the backend, we can get promoting.
    Each item, that is a topic, gallery album, blog entry or article has its own Promote button.

     
    Each post and comment can also be shared individually, which is an easy way to share great content your visitors add to existing conversations.

     
    Clicking this brings up the sharer.

     
    This is where you can customize the text that is sent out to each social media channel. You’ll also notice space to promote this item within your own community in addition (or instead of) Facebook or Twitter, we will explore that shortly.
    The sharer is smart enough to pull attachments already added in the post, and you can upload your own images to be sent. Generally, shared items that have an image get better organic reach than just text alone so you’ll almost always want to choose or add an image. Twitter can use up to 4 images, and Facebook allows 1000 pictures per album, but you’ll never want to upload that many!

     
    Once you’ve filled out your content and picked your images, you can schedule the promotion. Generally, you’ll want to use the auto schedule option as this allows you to just stack up multiple items and let the auto scheduler post the items according to your pre-set schedule. You can also set a specific date and time if you are looking to run a promotion or other time sensitive event.


    The promoted content viewed in Facebook and Twitter
    It’s easy to see the status of your queued and sent items from the moderator view.

     
    This area allows you to see previous promotions and modify pending promotions.
    Earlier, we mentioned that the system has the ability to promote content internally. Promoting items to your own community lets you, the community manager, curate interesting items and comments and present this to your community. This is a great way to allow your visitors to explore content you think they’d enjoy.

     
    Promoting content to your community via Our Picks also allow you to promote content if you cannot or choose not to use social networks. It has the advantage that social networks do not have over a community platform like IPS Community Suite: consistency. The content on your community is always there whereas a social network is all about right here right now. Miss it and you miss out. On your community you can engage and re-engage a subject all you want. 
    Of course, we’ve built a widget that you can drag and drop to most pages to make this curated list more visible.
    IPS Community Suite 4.2 gives you, the site owner and community manager the tools you need to reach out and engage new users already discussing the topics on social media your community covers. With single click sign in and the built in retention functionality the suite offers, you’ll have a powerful way of growing your user base. It furthers that goal by created a list of that promoted content for continual reference and promotion for visitors already on your site.
    We’ve got lots more to discuss on this subject, and in the coming months we’ll be putting together some guides on social media best practices and how to leverage Facebook’s excellent post promotion / pay per click tools to further boost your site’s visibility to social media users.
    We’re here to help you make a success of your community and to give social media users a venue for when they outgrow Facebook.
  4. Like
    Apfelstrudel reacted to Rikki for a blog entry, New: Reactions   
    This entry is about our IPS Community Suite 4.2 release.
    IPS Community Suite has long had a reputation system; first we had a simple up/down system, later updated to introduce a Likes system as an alternative. Whichever system you chose to use, it tied in with our reputation system.
    We're pleased to introduce the latest updates to the reputation system, and it's something that has been requested for quite some time: Reactions.
    Quite simply, reactions allow users to offer more fine-grained sentiments towards content than a simple up/down or 'like'. They are now in common usage on social networks, and so users expect to be able to be more nuanced in their response to something they see.
    Let's see how they work in a post, and then cover the options you'll have available.

    What you see above is the default setup for a site that has used the Like system in version 4.1. We include 5 reactions by default:
    Like Thanks Confused Sad Haha If you currently use the older style up/down reputation system, don't fret - you'll still get the new reactions on upgrade, but they'll be disabled by default and instead the new reaction UI will show up/down reactions. This gives you the flexibility to decide which of the new reactions, if any, you want to allow.
    So, those are the basics - but what configuration options can you expect to see? First, you can of course add your own reactions! We expect that beyond the default reactions you'd expect to find, some sites will want reaction types specific to their use-case. On an intranet, you might want to have 'agree' and 'disagree' reactions for staff to use when responding to discussions. On a gaming community, you might replace the icons to be some graphic from a video game that means something to your particular userbase. There's a wealth of possibilities.
    Each reaction you set up can be configured to adjust the original author's reputation count - a reaction can be positive (i.e. award a reputation point), negative (i.e. subtract a reputation point), or neutral (i.e. leave the reputation count unchanged). Our default set won't include any negative reactions, but you are free to configure these and new reactions to suit your own use-case. A user's total reputation count is still shown alongside their content and in their profile, of course.
    If you don't want to use the new reactions for whatever reason, you can disable all of them except Like, and it'll behave just the like 4.1-and-earlier system:

     
    Sites that currently use the up/down system don't show a list of names of users, and instead show an overall reputation score for the content. With the new reaction system, you can enable this even if you don't use up/down reactions. This is great if you plan to use reactions as, for example, an agree/disagree system, or where the content score is more important to your site than the individual reaction types.

    How the reaction UI looks with the 'count only' setting enabled
    As you'd expect, you can click individual reaction counts (or the overall reputation score, if you enable that setting) to view who reacted to the content. This remains a permission setting that you can apply per-group.

    On touch devices, on-hover functionality is not suitable, and so for these devices the reactions UI looks like this:

    Reactions play well with all areas of the suite, including Recommended Replies:

    ...and activity streams...

    ...and a couple of places we aren't quite ready to reveal yet  
     
    We hope you're looking forward to this new feature as much as we are. It's already been a hit on our internal testing site, and we're looking forward to seeing how clients customize it for use on their own community.
    Developer note: Reactions are one of two new features (the other currently unannounced) so far that make use of PHP Traits.
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