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Everything posted by Marc
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Site stops to respond or responds very slowly when file is downloading
That can really only be caused on the client side. There isnt anything the software could do to cause issues for an individual person in relation to the speed of the site. You would be best in the first instance to report this to your hosting company, as it sounds like something is limiting bandwidth for individuals
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Error Log entry for subscriber - what does it mean?
No problem. I would also need to know the item, so please PM that too
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Site stops to respond or responds very slowly when file is downloading
Are you seeing any issues on your server with regards your server error logs? Also, have you tested this on another machine at all?
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Storage locations
The only separation is that which is shown in the first image. You would need to first separate them into different folders if you wanted to see them separately. There is no other way to do that
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Broken after upgrade to 4.6.10
No problem at all. Let us know once you have these
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Broken after upgrade to 4.6.10
If you are unsure on how to set up these things, you would need to contact your hosting company. With the access on the front end, we need an admin login. These should then be added on file within your client area by selecting your license and selecting to review your access details. Without these, we have no ability to assist.
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Broken after upgrade to 4.6.10
You need to update all access details. At present I can neither log in through your SSO nor access ftp, so cannot see the issue nor check anything
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Broken after upgrade to 4.6.10
Please update all access details on file, and we can then take a look. Have you changed anything on your server?
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Error Log entry for subscriber - what does it mean?
If you have an example user and item, I can log in and take a look if you wish?
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Referrals
We would need an example you have used. We can then take a look for you
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UKRAINE FLAG
Please feel free to post within our suggestions area if you wish to see additional features added to our core platform
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How do I prevent Guests from Posting on my forums
Glad to see you appear to have found the problem there. As mentioned by Sonya above, the post before register feature is the best way in which to get guests posting a subsequently registering, while preventing spam on the site
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Downloading Apps / Plug In Files?
If you are having issues with an application and do not have the files to upload, you should contact the author of that application for assistance with this.
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Customizing "You do not have permissions to view this content." page ??
If you are looking to change the string it shows only, you can do this by editing the relevant language string. This would be the string 'node_error_no_perm' See the following on how to edit language strings
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Some settings (Titles?) lost on last upgrade
It looks there like you have the language pack they were set on, disabled
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System Log Bug Finding
No problem, and good luck with getting that resolved
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Migrated from another AWS account and old AWS access key doesn't work
A ticket has been created to resolve this for you. Please update all details on file and respond to that, and we can get this looked into for you
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Uploading an old forum
I see that has already been moved to sales for you, so someone will be in contact as soon as possible
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Assign member to user group after registration
You did, however what I dont understand is the statement there that users with and without a purchase will end up in the members group. If their purchase has expired, they don't then have a purchase. There isnt really any way to do what you want to here if you are looking for members registering through different methods being added to different groups. That isnt a function of the software at present. Users can be 'moved' to groups on a scenario, such as purchasing, but if you have it set to move back on expiry, it will indeed move back to the initial group (members or whatever group they were in). If you have it not move back, they would alway then be in the group the purchase put them in.
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Assign member to user group after registration
As mentioned above by opentype, if you wish to change the usergropu that is set after registration that is a config item that can be set in your conf_global.php file, by changing the assigned group. For most however its simpler just to rename the members group to whatever you want it to be called.
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Plugin Will Not Uninstall
As I mentioned in your other ticket, really you would need to contact the author of that item. Unless of course its happening with any product you try to uninstall, as mentioned above
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System Log Bug Finding
We would not provide the testing for a 3rd party authors products. While we have guidelines that must be followed for submission, we simply would be unable to do what you are suggesting there. If we were to do something like that, it would be quicker to write every item into the core, which of course we also wouldnt do. While I understand its time consuming, it is a 3rd party item unfortunately. Our advice would be to use only what you absolutely need. If you are running quite a lot, then you will indeed get times where one conflicts with another for some reason. With the uninstall issue, you would also need to contact that author
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UKRAINE FLAG
Just to let you know, I have taken a look on your site, and Im not actually seeing where it is you see this added either
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UKRAINE FLAG
I would need more information on what you are seeing there. I do however need to make it very clear, this is not something that has been done by IPS or by your invision product.
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problem with moving the Hosting
Please post all responses in English. Am I correct in saying you have resolved this? If not, it looks like you have language strings showing using the language tools there