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Marc

Invision Community Team
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Everything posted by Marc

  1. You would then need to check your error logs to see what that internal server error is
  2. Have you run the upgrader?
  3. Please add the error you are getting to that bug report, and we can then take a look
  4. Id suggest using another 2 factor in the meantime if you are having problems. Is it relating to this bug report? I ask as it wont have been logged yet, due to awaiting info from yourself
  5. Post here if you dont mind either way please
  6. You would need to switch back, and reindex in order for me to take a look at that and see whats happening. Once you have, I would need an example user
  7. Yes, there are no topic ratings on v5.
  8. Thanks for letting us know 🙂
  9. You would really need to speak to your hosting company on elasticsearch taking up so many resources, if that is the case. We cant really advise on server setup, as we dont know the specifics of your servers setup
  10. It is now resolved in any case
  11. Please do try it and let us know
  12. It depends on the outcome of the betas, to be honest. At the moment we are also coming up to multiple holidays, which will of course slow things down a little We certainly get that you are keen. So are we! 🙂
  13. Things look to work fine when all 3rd party items are disabled on your site. Unfortunately this appears to be one of your 3rd party items. Its worth noting also that your server appears to be very very slow at present
  14. Marc replied to My Sharona's post in a topic in Technical Problems
    We're looking, dont worry 🙂
  15. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  16. Marc replied to My Sharona's post in a topic in Technical Problems
    Indeed you are correct.
  17. Is it only that user who is having issues when uploading to your site, or everyone?
  18. Marc replied to My Sharona's post in a topic in Technical Problems
    There is indeed a setting for this. Take a look in System>Settings>Posting.
  19. Thank you for confirming 🙂
  20. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  21. Yes, we can assist if you are using versions of items we support, of course.
  22. It should indeed be editable by the member, but I can see what you mean in terms of the message. I will get a bug report in for that
  23. Have you created a new beta since?
  24. Please feel free to use 8.3 if you would like. However please bear in mind we are unable to issue support while you are using that version. As mentioned above, we do not support PHP 8.3
  25. Uploads and all its subfolders need to be writable. As does applications, plugins, and datastore