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Posts posted by tim260
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1 hour ago, Jim M said:
Without knowing the error which is being presented here, it is hard to say. Ultimately, we're starting at the easy things first 🙂
A full reinstall seemed to have resolved the problem. When looking in the reoccurring error logs these are the most common ones.
I suspect since it's something to do with the file system and getting the theme css that was the cause of the forum breaking? Ideally not wanting to have to reinstall if this happens again and lose data haha
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14 minutes ago, Jim M said:
Are you missing any files that were not uploaded successfully to your server? Would try uploading all again.
Anything in your /datastore directory? Would delete anything other index.html and try again.
I've tried emptying datastore before (except index) as I did do some research before posting this topic but it does the same thing. It does recreate the files but the same error persists. I will attempt reuploading the /sitefiles/ folder provided by your team and see if the error persists.
Could the problem be created by a misconfiguration on the nginx config?
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5 minutes ago, opentype said:
Try Recovery Mode
Thank you for your reply, I've attempted recovery mode but it results in the same page being displayed as in the first post (first image).
3 minutes ago, teraßyte said:Downgrade to PHP 8.1, the 8.2 version is not supported yet.
I've tried running 8.1 & 8.0 both result in the same.
When reverting back to a 7.x version the styling of the site does load and error logs do generate (versus on 8.1 they do not) but obviously there will be script errors for unsupported PHP functions and it will still remain unusable.
This leads me to believe that it has something to do with the filesystem/file storage. I've tried manually changing the file storage types in database and running the clearcache.php and cleanupfiles.php but this does not resolve the issue eitehr.
Again thank you for your replies & trying to help me with the issue.
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Follow up, running the clearcache.php file directly on the server does not fix it either.
IPS Check fully passed.
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Good morning,
We've just moved our cloud installation to a self-hosted instance. At first everything was functioning fine but when switching our files from invisions s3 to our own s3 instance at first the whole template started disappearing and now the site is completely unaccessible. (Cannot access ACP to clear cache, is there a manual way to do it?)
There is nothing in uploads/logs.
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@Michael.J is it possible to only display fields that have been filled when using {field_list} in the topic?
We have some questions based on a select box but we'd like the other questions hidden in the topic based on the select box.
Template Broken after move from Cloud
in Classic self-hosted technical help
Posted
Yes I had the same issue with the default theme (but I have resolved it since by reuploading all the files)
If it ever occurs again I will try the data-store path method! Thank you Alexandru!