was0009911231

Hate to vent, but my forum died. Long time ago, but I kept it alive thinking that maybe somebody one day would take it over and restart the idea. But time has come, I don't want to pay another $40 for renewal. And here's where my problem started - turns out it is not that quite easy to cancel it. I heard about these gym subscriptions that are super difficult to resign and unless you block your Credit Card number and move out of the country, they will keep charging you no matter what. Did Invision Power Board became one of these GYMs that you can never quit? I mean - why there is no button in the client area just to cancel? Why do I need to spend 3 days sending mails back and forth with support (and even now my subscription is still active?). Seriously? Security? My forum page says currently "closed down, because I don't want to pay anymore". The problem is that to confirm cancellation request, I was asked to reply back from an alias, which I used to register my forum. Long story short - this is technically not possible. I use aliases with custom domains for various reasons (privacy mainly), and my ipb@mycustomdomain.com is not an alias I could use to reply back from (technically I could, but then again my obsolete email server does not allow me to setup rev-DNS requirements of google business mail, which IPB is currently using to server their mails, so mails from this server are always bounced by IPBs mailbox servers operated by google). So I am stuck. Somebody from support then asked me to send them my government issued ID. This is where I am really confused, because - well... sending it over email with random dude just like that? In 2022? Do you have facility to process sensitive data? Are you qualified to manage passports? Is your gmail mailbox certified to legally process information like this? And to prove what exactly? They never asked my real name or address, so what would I prove them? At the end of the day - I cancelled my card (it expired, coincidentally, but I cancelled it anyways because these things can still impact your credit score, when they bounce, right?). Now what? Do I really need to write posts like these to close this subscription? What's going on IBP?