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Frank Jorgensen

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Posts posted by Frank Jorgensen

  1. Due to severe personal health issues, hit by texting driver, COVID-19 and others. Company and communities have been falling a bit to the wayside, simply due to lack of energy and resources.

    But I really feel like the non-license restriction is way too severe. It prevents you from recouping again. I am fine with that you cannot upgrade in the period, nor get support. But that you get locked out of the marketplace, is a bit too severe. You get locked in a cycle of "I need these plugins to revitalize the sites and generate some revenue, but no, can't download or buy due to inactive licenses"

    Of course they shouldn't support free-loaders, even temporary ones, but enabling marketplace wouldn't cost anything and only generate more income in the community for paid apps.

  2. On 7/1/2020 at 3:40 PM, bfarber said:

    Just for clarity, in the ticket Marc was indicating we could not provide support for getting your 3.4.x installation working - we do support the actual 4.x upgrade.

    Essentially you get your 3.4.x database in place, ensure MySQL and PHP are on versions supported by our latest release, upload our latest release files, restore your conf_global.php file, public folder and uploads folder from your 3.4.x installation, and then visit community.com/admin/upgrade/.

    I got that going, but it still stalls along the way. So support can help with the process or not?

  3. On 5/18/2020 at 2:36 PM, bfarber said:

    Hm, we do support upgrading from 3.4.9 to the current release. What's the ticket number?

    ticket #43551

    Which gives me the following reason for not assisting beyond just attaching the requirement checker, which I already had by Marc Stridgen


    "Unfotunately, not being a supported platform, this is something we are unable to assist with. I do happen to have a copy of the 3.4 requirement checker which I have attached, in case you are missing something."

    On 5/18/2020 at 4:02 PM, Woodsman said:

    Really...

    Yes...really

  4. 1 hour ago, Woodsman said:

    No you need ACP access as an administrator in order to perform an upgrade.

    You also need to provide your IPS client information as well to access the Client Area for an upgrade download if needed.

    Ok, apparently you can actually start the upgrade process manually without having access to the ACP. Database converted successfully.

    But when it starts the last step of the upgrade it gives

    Table 'uofcom_ipb.core_sys_module' doesn't exist
    /home/uofcom/public_html/system/Application/Application.php::1636

    It is correct that this table isn't in the database for some reason. Can this be created/bypassed?

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