CheersnGears

It's the bounces and "mark as spam" that will kill you, it's less about the volume.

It’s when you start getting a lot of bounces where Google starts threatening to shut you down.

This is not recommended and is a good way to get your e-mail account shut down. If your corporate domain is hosted by Microsoft365 there are several other steps you'll need to do, and even then it is not recommended. If it is hosted by Google G-Suite, you risk getting it shut down. I recommend SendGrid and then setting up MailBouncer.

Password incorrect can also be a port issue. Make sure your port setting, TLS/SSL settings, and smtp server settings are correct.

If you're on Ubuntu 18 LTS, your server went out of support in May 2023. CentOS7 is also on the chopping block, you'll want to see if an uplift to Alma is possible on your system, however, I recommend a fresh install of Alma on a new server as the cleanest option.

I ended up rebuilding from scratch on a new server with AlmaLinux about a year ago. Ubuntu Support is available for WHM/Cpanel, but not at the most current versions. That is something Cpanel is actively working on. I went with Alma because the version offered at the time had the longest support term. I like Ubuntu, but the version that Cpanel currently supports doesn't offer as long a support period, so you'll be back in the situation of replacing the OS again sooner. If you want to go to Ubuntu, and there's no urgent reason to move today, I would just hold out till Cpanel gets up to date with the latest Ubuntu. If you need to go today, go with a fresh install of Alma.

How did you change it to the specific version?

It should be fine. I'd be surprised if you had multiple 8.0.x versions running on the same server.

@Cshort if the PHP version running the site doesn't match the PHP version running in Cron, you'll continue to get this error.

As has been mentioned, you have a DNS issue. Multiple DNS issues in fact. @Lindy mentioned the DMARC problem already. You also highly likely to have an SPF issue. You have 11 entries in your SPF records, none include your MX record which is Outlook/365, none include your webhost (if you're directly sending from your host, this can be the issue), and it doesn't appear you have any sort of mailing service like SendGrid set up for SPF either. I'm surprised you can get any e-mails to go out at all. If it is allowed by IPS, I can look into this for you. My rates are slightly lower than IPSes, but I do not offer IPS support outside of configuring a mail service on your site(s). I only would handle the Mail Deliverability side. Since I don't believe it is an IPS issue, I may be a better fit for you than IPS's services.

Can you give us a general hint as to what those spam improvements are?

Is this similar in concept and features to Yoast?

Ah! That'll do it. I had the same issue when I added Cloudflare. Already propagated.

Probably. When I do an nslookup on url9376.thelotusforums.com I get a "cannot find domain", but removing the url9376 finds your server IP.

Honestly, the process was fantastic, and the discussions were numerous. While IPS does want the CIC product to be their primary product, they see the value in being the best self-hosted product on the market as well. But as they've said for a while, the self-hosted market is changing. Sites that are "just forums" are not likely to survive long going forward, which is a position I've held for years back when I added IP.Content/Pages as the article management system on my site. As such, it doesn't make sense to keep the apps as individual products anymore and instead sell the suite as a whole. It allows IPS to integrate the apps even tighter. In my view, site owners who run "just a forum" need to sit back and reflect on where the world is today and if such a site makes sense to continue self-host, or just migrate it to Reddit instead. If you are a "just forums" site owner, I would encourage you to look at this change as a chance to grow in new ways with the new apps that you didn't have access to before. The only limit is your imagination. IPS published several drafts of the upgrade language to us in the group and we all took turns making suggestions and modifying the language. While IPS certainly set the guidelines, it was a very collaborative effort between IPS and those of us in the customer focus group. I think every person in the focus group submitted a modification suggestion to IPS and IPS was very receptive towards them. With regard to how the licensing changes work, especially regarding renewals, it's clear that in order to make sure the self-hosted product is a viable, ongoing product, people who use the software need to chip in. The pool of self-hosted customers has shrunk dramatically over the last years. Making the renewals and catch up fees mandatory was the only way to do that in a fair manner but IPS counters that with lower renewal fees for any site with 2 or more apps. My relationship with IPS over the last 20-ish years has been strained from time to time, but I have to say that this has been a fantastic experience for me personally.

Microsoft does exactly that. You can't buy new copies of Win10 anymore, which would give you a free upgrade to Win11. They also made it so that if by chance you started on Win7 and upgraded to Win10, that it is extremely unlikely you'll be able to upgrade to Win11 on the same hardware. It's possible, but the sliver of hardware that is eligible to go to Win11 that started on Win7 is so narrow, that it is likely less than half a percent of all computers out there. They've effectively made it so that you buy one version and get one version upgrade (not counting service packs) before you have to pay full price again.

I amend my suggestion. You have a DNS issue. Make sure you have your CNAMES set up correctly in DNS.

You’ll need to set up https with sendgrid. There’s a help doc on it on their site. I’ll see if I can find the link for you.

If I don't currently use all of the app, but upgrade my license, what do I need to do to get the other apps installed?

Not Charles, but your site is not suppose to be frozen in time. If the template designer went AWOL, look for a new template by a new designer... keeping in mind that going to V5 will completely change the template system and you'll need to update again. These are just the costs of running a website.

But this is also a chance to grow your site with pages, gallery, and commerce.

Is that a cause or effect? The number of offerings in the marketplace has dwindled significantly during V4's lifetime.

Can you share your website url and the offending website's url?

Yeah, not automatically. You would need to set up an alert, maybe through Zapier or Make for when a member got downgraded and then you'd need to remove them from the club manually. I agree there should be some sort of Permission set for Clubs.

So, rather than banning them, move them to a new group called "Inactive", and strip out the rights to do much of anything on your site. You can then make a block in Pages or a notice that only shows to that group that their membership has expired. If you're using Commerce, you can have your membership packages in there and direct them to it for payment, and Commerce will automagically bump them back to the membership level you specify. Using Commerce, this whole process can be automatic. When they expire, it will bump them down to Inactive and when they pay, it will bump them back up. You can manually process this too for your old memberships that you're carrying over.