Ahtuba

Member Map
View File IPS 4.4 ONLY 
For IPS 4.3, use version 3.5.7
Member Map is an application that allows your users to put their (Exact or approx) location onto an interactive map. Member Map has a permission model so you can limit which groups can add to the map.

As an administrator you have the ability to create custom groups where your community (when allowed) can place other markers in the map, for example if they would like to post the location of an upcoming meet, exhibits, shops, etc.
For developers
If you are a developer and you store location data in your app that you'd like to show on the map, you can now do so creating a membermap/Mapmarkers extension. Instruction on how to use it is included in the auto-generated file.
Submitter Martin A. Submitted 03/18/2010 Category Member Extensions Compatibility 4.4  

File Name: White Christmas
File Submitter: Evanescense
File Submitted: 13 Nov 2009
File Category: Seasonal Skins

The White Christmas Skin Pack is a beautiful frosty the snowman and friends skin with a nice winter effect, losts of animated sparkles, lots of hand crafted, highly detailed, animated graphics, many skin customizations and so much Christmas cheer your members will love you for it!

This skin was enhanced even more for IPB 3.0 with MANY new additions in hand made graphics and MANY new custom edits to make this skin even more amazing that it ever was before! See it live on our forums!

CLICK HERE TO PREVIEW THIS SKIN LIVE!




Click here to download this file

Lindy, what about something where the user can check off a list of things that match their problem..


Please choose from the list what best matches the issue you are having. ( ) Is your board offline, inaccessible or giving errors? ( ) Are you having a problem getting into the AdminCP? ( ) Has your board been hacked, attacked or in some other way compromised? ( ) etc ( ) None of the above. Picking the wrong item from the list can cause delays in your ticket. If you are unsure of what to pick, then pick none of the above.

A few like there where the person can choose what best matches their problem (similar to the list you have but could be after they have submitted the ticket the first time and before the final submit. "None of the above" could be pre-selected and would cover things like low priority items. Obviously it's hard to cover all high priority items, but if there are 3 for high priority that are generic enough to cover a wide range (but specific enough to eliminate false positives) then that could potentially help prioritize some of the tickets.

Obviously the ones marked "None" might benefit from a fast review by a staff member to see if it's a high priority so it can be bumped up in importance, while leaving the rest of the tickets alone, but no system is perfect.

Hope something in this post is of some use, be nice if it helped to improve the ticket times, even if only a little bit. I've generally never needed to submit a ticket for problems on my boards before, but I can imagine how the customer must feel when it is an important issue and every minute seems like forever.