BN_IT_Support

Hello, Normal member creates an event with an image. The image displays correctly to all other members. Non-member ("not logged in") can view the text of the event but gets a broken link for the image. Actually, we have a "Supporters" group that has the same permissions as "Guest" and Supporters have the same issue as "Guests" so it is not really an issue with "not logged in" but rather an issue of permissions. I had presumed that it would be a permission for "can download attachments" but it appears that events do not have such a permission. I can't work it out! Thanks. John

Hello, Under V4 when a moderator warned a user the user would be forced to acknowledge the warning before they were able to do anything else on the site. This is not being enforced on V5. On V5: Moderator selects to 'warn' user Moderator enters 'note for user' Moderator does not select any restrictions - we don't want to stop the user from accessing the site; just let them know that they have been warned and force them to acknowledge the warning The only funny thing that I can think about for our test site is that it is set in maintenance mode (offline) and users can access the site when offline (this is done so that non-members cannot access the site when we are testing and security might be poor) The user does NOT get any notification so does not know that they have been warned. The user continues to access the site without having to acknowledge the warning (that they don't know about anyway). Thanks. John

Hello, When a moderator is browsing content and decides to hide an item they can click 'hide' from the menu and are then presented with the option to notify the user. The notification works fine EXCEPT that the notification does not automatically link to the content being hidden so the user does not know which bit of their content has been hidden and does not know to which bit of their content the comments apply. When our moderators started testing on V5 they gave feedback on this feature "in the vernacular" (which I am not going to repeat). The gist was that the feature was completely useless without a link to the newly hidden content. A tick box for "add link to content" would be absolutely fabulous - the link (to hidden item) could be added to the top of the edit box. Thanks very much. John

Hello, This is an intermittent problem - I'm sorry that I have not yet managed to work out anything that makes it consistent or repeatable. I'm not the only moderator (on our test system) that has seen this so it does occur maybe 1 in 4 times on our test system??? gallery category set to "require albums" gallery category set to "Images must be approved" user in 'Members' group with no special privileges (not admin, not moderator) If the user submits (for example) 3 images then usually the moderator would have 3 items in the approval queue and would be able to approve them (or not) one at a time. SOMETIMES the moderator only receives one item in the approval queue with no option to approve or not the other two items. Moderator has received 3 emails (one for each item requiring approval) but the issue is that only one of the items has actually appeared in the approval queue Whether the other items (the ones that dodged the queue) are visible or not in the gallery is open to debate! I've just done a test and all items were visible in the gallery and not hidden after I (as moderator) had approved only 1 of the 3. Another moderator has done tests and reports that the queue dodgers were not visible to him as moderator but were visible to the original submitter! Thanks. John

Hello, This change has broken the workflow for our Moderators... The V4 behaviour enabled our moderators to take the appropriate action with "one click" whereas the V5 equivalent would require multiple clicks and is far from obvious. Under V4 our moderators would process the approval queue and mostly approve or delete, BUT, IMPORTANTLY, on occasion it would be necessary to hold the item for further consideration and processing. Skipping the item under these circumstances is not the correct action as one of the other moderators might not realise the problem and might approve or delete. The best way to handle this situation under V4 was to 'hide' the item so it was no longer in the approval queue but had been placed to one side (metaphorically) for later consideration. Thanks. John

Hello, This is a change from V4 (and not a welcome change 😉)... If I create a blog entry I immediately get a banner across the top of the page that says: "Your content will need to be approved by a moderator". This is different from V4 where we just let the members create whatever blogs they wanted (same as we did for the forum topics and posts). If any content was posted that breached community guidelines then the moderators would hide/remove the content and take appropriate action. (If moderators missed the content then someone else would report it in due course - this worked well...) We do not want to have to have our moderators approve all blogs - this would disrupt the free flow of the site. It is entirely possible (although unlikely) that I have overlooked some setting - please provide "appropriate feedback" (!!) is this is the case. Group setting "Can moderate own blog entries?" set to 'off' - it seemed to make no difference and we want it set to off. Group setting "Content: Bypass content moderation?" set to 'off'. Group setting "Content: Require approval before content shows?" set to 'off' Thanks. John

Hello, Most days I get an email showing a cron failure. When I look in the system logs for the time of the email I find an entry: Error: Call to undefined method IPS\core\extensions\core\IpAddresses\Content::pruneIpAddresses() (0) #0 /home/bn2468/public_html/applications/core/tasks/pruneipaddresses.php(51): IPS\Member::pruneAllLoggedIpAddresses() #1 /home/bn2468/public_html/system/Task/Task.php(343): IPS\core\tasks\pruneipaddresses->execute() #2 /home/bn2468/public_html/system/Task/Task.php(306): IPS\Task->run() #3 /home/bn2468/public_html/applications/core/interface/task/task.php(78): IPS\Task->runAndLog() #4 {main} Thanks... John

Hello, [5.0.0] Add Similar Event" fails to set lat/long in event_location and fails to set event_latitude or event_longitude That pretty much defines the problem ;-) Thanks. John

Hello, "Add Similar Event" fails to fire UIItem::formElements (and presumably it does not fire any of the other methods in that extension) Not sure what else to say - it just does not fire it! Thanks. John

Hello, When my application calls Event::retrieveEvents with $skipPermissions=true I get the following Exception: TypeError: IPS\Content\Item::getItemsWithPermission(): Argument #4 ($permissionKey) must be of type string, null given, called in /home/bn2468/public_html/applications/calendar/sources/Event/Event.php on line 2228 (0) #0 /home/bn2468/public_html/applications/calendar/sources/Event/Event.php(2228): IPS\Content\Item::getItemsWithPermission(Array, 'event_start_dat...', NULL, NULL, true, 0, NULL, false, false, false, false, NULL, false, true, true, true, false, NULL) #1 /home/bn2468/public_html/applications/bncal/modules/front/calendars/view.php(575): IPS\calendar\Event::retrieveEvents(Object(IPS\calendar\Date), Object(IPS\calendar\Date), NULL, NULL, true, NULL, NULL, true, NULL, 0, Array) #2 /home/bn2468/public_html/system/Dispatcher/Controller.php(128): IPS\bncal\modules\front\calendars\view->events() #3 /home/bn2468/public_html/applications/bncal/modules/front/calendars/view.php(27): IPS\Dispatcher\Controller->execute() #4 /home/bn2468/public_html/system/Dispatcher/Dispatcher.php(169): IPS\bncal\modules\front\calendars\view->execute() #5 /home/bn2468/public_html/index.php(16): IPS\Dispatcher->run() #6 {main} Note the comment: * @param bool $skipPermissions Skip permission checks (used by REST API to fetch all events which are filtered on later) So I presume the API is also broken (as well as my application). Thanks. John