The error comes from the other 3rd-party resource indeed. Log is the same from your PM.
My plugins "loads" tabs from all apps. There's an error in the tab of this resource, that's why my fails to shows the settings. So I disabled the resource, ran the support tool to clean the board cache and it works:
- Settings:
- Profile view:
After re enble the resource, the error comes back.
So ask suppor for the other dev and show the error log. He probably just need to use a try/cache to prevent the OutOfRangeException, which is the error.