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Posted

Hello. I'm having an absolutely catastrophic time with my forum and I have no idea how to get support. 

First, I've locked myself out of the admin panel and I can't get back in. I've reset the password as explained in several threads but that only lets me into the forum, not the admin panel. 

Second, my SSO has stopped working and nothing I do will fix it. 

I need this fixed asap as my community has no access to the forum now. I find the forums and documentation incredibly hard to navigate, and I can't even find where to find Invision professionals so I can throw money at the problem. 

Please someone help me! I'm losing my mind here. 

Posted

You mention you have no access to the admin CP. Where you using SSO to log into the admin CP? Have you contacted the author of your SSO solution?

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