Anyone else having trouble with Downloads file screenshots?

[Adriano Faria]

These fields appear only when submitting the file. Anyway, that's my category settings:

 

So for the video below, I don't even use the UPLOAD field in the file category.

I uploaded a new version, changed nothing, and hit save. After a hard-refresh, the category image is gone:

I disabled the Save Previous Version? option but it doesn't make any difference.

The next step is to upload a new version and remove all screenshots. Save. Upload a new version with the screenshots.

Edited 18 hours ago by Adriano Faria

[Esther E.]

Thanks. I'll let you know if I'm able to replicate this.

[Esther E.]

Still can't reproduce it. 😭

[Adriano Faria]

Not sure how to help. I disabled all 3rd-party apps I'm using; the same. That's what I'm using:

[Esther E.]

Grasping at straws here, but what happens if you switch to PHP 8.2?

[Adriano Faria]

15 minutes ago, Esther E. said:

Grasping at straws here, but what happens if you switch to PHP 8.2?

I'll change it later and will reply here.

[Adriano Faria]

53 minutes ago, Esther E. said:

Grasping at straws here, but what happens if you switch to PHP 8.2?

Unfortunately, the same with PHP 8.1 and 8.2.

[Esther E.]

[Adriano Faria]

@EliasM, is your board a fresh install or an upgrade from 4.7.1*?

@Esther E. Could it be by any chance any file from IPS 4 interfering somehow? Yep, I know it sounds absolutely vague but I’m out of ideas here.

[Hatsu]

Are the screenshots deleted or just not found? Perhaps the URL is messed up and/or a character set problem? I tried it on my dev site (upgraded from v4, no issues. PHP 8.3).

[EliasM]

25 minutes ago, Adriano Faria said:

is your board a fresh install or an upgrade from 4.7.1*?

Upgrade, but I remember that the problem occurs with a new installation

The problem does not occur immediately after modifying the file, it may take a few hours

I tried it today on a new install, And the problem happened hours later

Edited 11 hours ago by EliasM

[Adriano Faria]

1 hour ago, Hatsu said:

Are the screenshots deleted or just not found? Perhaps the URL is messed up and/or a character set problem? I tried it on my dev site (upgraded from v4, no issues. PHP 8.3).

All titles are in English only.

1 hour ago, EliasM said:

Upgrade, but I remember that the problem occurs with a new installation

The problem does not occur immediately after modifying the file, it may take a few hours

I tried it today on a new install, And the problem happened hours later

I tried only on my upgrade board. 

[Esther E.]

This is going to end up being one of those issues that takes days to find and seconds to fix. 

[Hatsu]

@Adriano Faria the screenshots are getting physically deleted or are still there on your server but 404ed?